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Hello.

Can you please tell me what these threats are? I never had an issue with AdwCleaner before 6.0. Also, the first 2 threats are located in my registry (related to Sony software??), but the third does not exist. I checked for it multiple times.  

***** [ Registry ] *****

Key Found:  HKLM\SOFTWARE\Classes\FWToolsForSOHLib.FWToolsAsSOHLibVersi.1

Key Found:  HKLM\SOFTWARE\Classes\FWToolsF...

Hello,

@Rem1: Have you disabled any other security software running during the cleaning process ?

Ok. Le problème vient d'une trace d'une ancienne version du logiciel qu'il faut supprimer. CCleaner devrait faire le travail.

1. Téléchargez la dernière version de CCleaner et installez-la,
2. Exécutez Ccleaner (icône sur votre bureau)
3. Dans l'onglet Options > Avancé, décochez la case Effacer uniquement les fichiers temporaires de Windows datant de plus de 24 heures.
4. Dans l'onglet Options > Survei...

Merci  tousest ok plus de fichiers un grand merci

Hello,

The "other post above" is this one :

Hello,

No, you're at the right place.

Can you relaunch AdwCleaner, Tools > Options. Tick "Debug" in the mode section.

Then, do a scan, and a clean. Wait until it freezes, and share the generated logfile from C:\AdwCleaner\AdwCleaner_Debug.log.

It's probably quite huge, so please host it on https://up2sha.re/ and share the generated link.

Thank...

Ok, je passe celui-ci en verrouillé.

Merci !

Oui c'est bien la même machine.

A bientôt sur l'autre forum.

Merci

Hi,

of course:

# AdwCleaner v6.000 - Logfile created 22/08/2016 at 07:52:33 # Updated on 12/08/2016 by ToolsLib # Database : 2016-08-21.4 [Server] # Operating System : Windows 10 Home  (X64) # Username : --- # Running from : C:\_CLEANUP\adwcleaner_6.000.exe # Mode: Scan # Support : https://toolslib.net/forum



***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

...

I keep getting the blue screen CRITICAL_PROCESS_....  I dont remember the last word but Ive tried disabling McAfee Firewall but it still crashes when I hit clean.  Please someone help!

Hello,

No, you're at the right place.

Can you relaunch AdwCleaner, Tools > Options. Tick "Debug" in the mode section.

Then, do a scan, and a clean. Wait until it freezes, and share the generated logfile from C:\AdwCleaner\AdwCleaner_Debug.log.

It's probably quite huge, so please host it on https://up2sha.re/ and share the generated link.

Thanks,