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Bonsoir,

Je vous remercie pour votre réponse, Ci-après le résultat de l'analyse en plusieurs parties...

Merci

2016-08-18 21:45:33 :  <INFO> [main] - Saving current options to the configuration file 2016-08-18 21:45:38 :  <INFO> [main.gui] - Scan requested 2016-08-18 21:45:38 :  <INFO> [scan] - Running from: C:\AdwCleaner 2016-08-18 21:45:38 :  <INFO> [scan] - Progress: 0% 2016-08-18 21:45:38...

Bonjour,

Pouvez-vous relancer AdwCleaner, cliquer sur Outils > Options, et cocher "Mode deboguage". Ensuite, lancez l'analyse pour provoquer le crash, et fournissez le rapport C:\AdwCleaner\AdwCleaner_Debug.log, il contient les informations utiles pour remonter le problème.

Merci,

Bonsoir,

Je ne parviens pas à réaliser l'analyse. J'utilise windows10;

Blocage par un message d'erreur en fin d'analyse une fenetre autolt error s'ouvre et indique  "error : variable used without being declared" et je me fais ejecter

Comment contourner ce probleme pour réussir à finir l'analyse (grand nombre de menaces décelées)

Merci

I am Using Log Me In and Go Assist but i don't belive it is remote softwre problem

Hello,

We are able to answer in both English and French, but if it's an issue for you, please expose your problem in your language and we'll try to help.

i have a virus on my laptop and tried to remove it with adwcleaner 6.000 but after once it finds all the shit i click the clean button and restarts then tells me critical_process_died i can accses the laptop i just want to remove the virus

Bonjour,

Merci pour la remontée. Vous confirmez que le fichier suivant existe ?

C:\WINDOWS\System32\Tasks\MSISCMTsk

Hello,

This problem is known and is fixed in the coming v6.010. However, can you tell me the remote assistance software that you are using ?

Thanks,

When Ever I Run ADW Cleaner on some one computer by taking remote acess it diconect remote screen and i can't click on other option of OK which i was able to click on previous version so inoder to do i have to take help of client whose system is on remote with me. So please retify this..

As requested here are the log files:

After the scan the log files are:

When we choose the "SCAN" tab the log files are: "C:\AdwCleaner\AdwCleaner (S173) .txt" until (S60).txt. (113 log files)

When we choose the "Cleaning" tab the log files are: "C:\AdwCleaner\AdwCleaner(C32).txt" until (C8).txt.(24 log files).

Have a great day.

Namir

 

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Namir BSATA, 2016-08-16 17:19:12 (UTC)

Can you pr...