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I keep getting an error that pops up near the end when I'm scanning. I've tried running it as an admin but the same thing keeps happening. I ran a debug report after reading some some other threads however I'm at a loss on what the problem could be.  The error says it's line 14856

2016-09-08 13:04:44 :     <INFO>    [main] - Saving current options to the configuration file 2016-09-08 13:04:46 ...

1)       http://www.up2share.net/JI6HMcY

2)      http://www.virustotal.com/en/file/962e1bd89839da0838264c9ea4a01074e1f1133122ae50290f485670de3f77ca/analysis/1473277037/

Hello,

Sorry, I didn't understand your issue. Can you clarify it ?

Best regards,

Clique droit sur le logo Windows en bas à gauche > Programmes et fonctionnalités, tu ne peux pas le désinstaller à partir d'ici ?

Essaie Malwarebytes Anti-Malware :

http://www.commentcamarche.net/faq/15773-malwarebytes-anti-malware-tutoriel

And obviously ( SimpleHelp Technician.exe )  <<<<<< notice the space between SimpleHelp and Technician

http://i.imgur.com/j1HXxNg.png

In addition to javaw.exe I just CONFIRMED another file that would need to be whitelisted for this remote program ( SessionUI.exe )

http://i.imgur.com/5PiCM0H.png

javaw.exe screenshot http://i.imgur.com/FluqZu7.png

Thank you

Unfortunately it still gets killed. I suspect it is javaw.exe since the remote software program runs on Java

http://i.imgur.com/ImbkIiJ.png

javaw.exe shows up twice in the debug log but it is not whitelisted.

Appreciate your help