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please someone help me!

i have an ad tab every 30 seconds its open itself and i close it so i downloaded adwcleaner and in the first time it said that my pc have an ad-ware and it removed 

after i restart my pc the same tab was opening every 30 seconds and when i open adwcleaner it says there is no problem with my pc!! 

please help! :(

Hello,

My name is Sarah and I'm a support representitive here at Infolinks.

You must be mistaken or misinformed, since Infolinks is not an adware, software, virus or a malware of any kind. We're an online advertising platform that appears only on websites that sign up with us, and we do not allow content that in our opinion can be deemed as negative in nature, illegal or offensive in any way....

It looks like it was fine, however running ADWCleaner caused the PC to lock up entirely, requiring a hard reboot.

I have seen this happen when user folders such as Documents/Desktop are redirected to a server or DFS namespace, such as \\domain.local\users\username\desktop, but this person had no such redirect as they have no server.

They might have a mapped drive to their NAS, but no folder r...

ok then here the services name that cause the problem which adware cleaner was unable to remove them in the normal-mode but adware cleaner tool was able to remove them only on the safe-mode without any "not responding Message" or such of it

Key Found:  HKLM\SOFTWARE\Classes\ComPlusMetaDataServices.ServicesMetaDataDispenser

Key Found:  HKLM\SOFTWARE\Classes\ComPlusMetaDataServices.ServicesMet...

@gamezertruth:

Since I don't see the precise issue, it's difficult to troubleshoot. It's not abnormal to need to run in safemode in order to remove specific elements.

Hello,

@gamezertruth:

Please update to v6.020 which should run way better than the v6.010.

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fr33tux, 2016-09-18 03:42:28 (UTC)

already on/and with adware cleaner version 6.020 and still the same problem !

and also I have make a test with version 6.020 of adware cleaner and I get the same issue!

and I think that the adware cleaner got freezs During of remove of an adware service (and that...

Hello,

@gamezertruth:

Please update to v6.020 which should run way better than the v6.010.

@gamezertrusth:

Can you share a logfile made in Safemode ? Thanks.

Hello,

@gamezertruth:

I do not see any crash on your logfile.. Can you elaborate on your issue ?

Regards,

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fr33tux, 2016-09-17 19:01:38 (UTC)

hi

yeah some time adware cleaner is "not responding" During of adwares-removal process and that was in normal-mode !

so I had to boot my system to safe-mode in order to remove some adwares with the adware cleaner tool !

Hello,

@gamezertruth:

I do not see any crash on your logfile.. Can you elaborate on your issue ?

Regards,