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Hello, I downloaded a new copy from Bleepingcomputer and ran the program again this morning. During the run the progress slider stopped at approximately 1/4 of the away across with the wording, I believe, saying "searching for generic elements". It stayed that way for approximately 5 and one-half minutes and (not responding) showing across the top edge of the program. Suddenly the (not respondi...

Hello,

@Clarkwong : please share the logfile generated by AdwCleaner when you used it. They are in C:\AdwCleaner.

 

@nutech2014 : please open your own topic, we'll help you there.

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fr33tux, 2016-02-20 15:48:49 (UTC)

As per request, the following is the result of using the latest adwcleaner

# AdwCleaner v5.036 - Logfile created 24/02/2016 at 05:48:58
# Updated 22/02/2016 by Xplode
# Data...

"Searching for generic detections" means that AdwCleaner will search for folders / registry elements that matches a specific pattern or have a specific behavior.

All strings will be updated for v5.037.

1. I let the choice to run clean even if no threats are detected because the user can still want to run specific options that can be checked in "Option" menu

2. Fixed for v5.037

3. Same

Rega...

~ ZHPDiag v2016.2.22.62 By Nicolas Coolman (2016/02/22)
~ Run by Owner (Administrator)  (2016/02/22 14:16:22)
~ Web: http://www.nicolascoolman.com
~ Facebook: https://www.facebook.com/nicolascoolman1
~ State version:  Version OK
~ Mode: Scan
~ Report: C:\Users\Owner\Desktop\ZHPDiag.txt
~ Report: C:\Users\Owner\AppData\Roaming\ZHP\ZHPDiag.txt
~ UAC: Activate ~ System startup: Normal (Normal boo...

Hello,

It's strange.. Can you check the option "Use local database" before running the scan ?

Do you encounter any connectivity issues with the website ?

Regards,

Tried to download the ZHPDiag software again and got:

Windows protected your PC

Windows Smartscreen prevented an unrecognized app from starting. Running this app might put your PC at risk.

This happens sometimes when downloading the latest version of Adware cleaner...I will have to check out Screenshot, as, never have done it before. Thanks.

Hello,

would you pls check above mentioned add on for F/P? It works for me for a long time without any problems and was never detected by any other security software.

########## EOF - C:\AdwCleaner\AdwCleaner[S25].txt - [7577 octets] ##########

# AdwCleaner v5.035 - Bericht erstellt am 21/02/2016 um 19:09:38
# Aktualisiert am 18/02/2016 von Xplode
# Datenbank : 2016-02-20.3 [Server]
# Betri...

# AdwCleaner v5.035 - Logfile created 19/02/2016 at 09:00:12
# Updated 18/02/2016 by Xplode
# Database : 2016-02-18.5 [Server]
# Operating system : Windows 10 Home  (x64)
# Username : Owner - OWNER-PC
# Running from : C:\Users\Owner\Downloads\adwcleaner_5.035 (1).exe
# Option : Cleaning
# Support : http://toolslib.net/forum

***** [ Services ] *****

***** [ Folders ] *****

[-] Folder Deleted...

# AdwCleaner v5.035 - Logfile created 19/02/2016 at 09:00:12
# Updated 18/02/2016 by Xplode
# Database : 2016-02-18.5 [Server]
# Operating system : Windows 10 Home  (x64)
# Username : Owner - OWNER-PC
# Running from : C:\Users\Owner\Downloads\adwcleaner_5.035 (1).exe
# Option : Cleaning
# Support : http://toolslib.net/forum


***** [ Services ] *****


***** [ Folders ] *****


[-] Folder Dele...

There is no way to check if 5.035 is fixed unless and until it detects a newer version such as 5.036 (or anything higher than 5.035).

Once you release 5.036....we'll find out...