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Hello,

Can you tell us what you did to fix it?

Regards,

Hello,

Can you post AdwCleaner's cleaning report ?

Also, can you download RegToolExport, run it, then on the text field copy/paste this text :

HKLM\SYSTEM\CurrentControlSet\Services\Winsock2

Click on "Exporter" then save the file to your desktop.

Please attach the exported file to your next reply.

Regards,

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Xplode, 2016-03-19 19:49:52 (UTC)

I've fixed it now anyway!

Hello,

@avonshire,

I added "RAVBg64" to processes whitelist. Please tell me if it's ok now.

@Kotoura55,

Please run again this version, not v5.102 which is online : http://sd-1.archive-host.com/membres/up/17959594961240255/AdwCleaner.exe

And post the content of the debug logfile.

Regards,

Hello,

Can you post AdwCleaner's cleaning report ?

Also, can you download RegToolExport, run it, then on the text field copy/paste this text :

HKLM\SYSTEM\CurrentControlSet\Services\Winsock2

Click on "Exporter" then save the file to your desktop.

Please attach the exported file to your next reply.

Regards,

Hello,

I added "mfemms.exe" to processes whitelist, it should be ok now. If you still face this issue, please send me the debug report.

Regards,

Hello,

Can you run this specific AdwCleaner's version ? : http://sd-1.archive-host.com/membres/up/17959594961240255/AdwCleaner.exe

Please select "Activate debug mode" in "Options" menu then run the scan, then the clean. Even if the program crashes, you should have a file called "Debug_XXXXXX.txt" directly under C:\AdwCleaner.

Post its content in your next reply.

Regards,

Hello,

For v5.103, AdwCleaner's folder will be moved back to C:\.

Regards,

Hello,

What do you mean by "exit the program" ? Do you click on "Uninstall" or just exit the program with the red cross? If you use "Uninstall", AdwCleaner will delete itself so it's normal if there are no trace of it.

Regards,

Hello,

You can find the english language file here : http://sd-1.archive-host.com/membres/up/17959594961240255/AdwCleaner_english.txt

All you have to translate is after the equal sign and you can ignore "&" and "@CRLF" which are parts of the code.

Thanks in advance for your translation.

Regards,

Hello,

Can you share the logfile (in C:\Program Files (x86)\AdwCleaner) ?

Is it your antivirus which shows the "albireo" infection ?

Regards,