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Bonjour,

Parfait, merci.

Pouvez-vous réessayer en mode sans échec et me dire ce qu'il en est ?

-> http://www.chantal11.com/2013/01/demarrer-en-mode-sans-echec-sous-windows-8/#Windows%20d%C3%A9marre%20normalement

Merci,

Oui avec plaisir ! 

# AdwCleaner v6.020 - Rapport créé le 26/09/2016 à 13:46:45 # Mis à jour le 14/09/2016 par ToolsLib # Base de données : 2016-09-26.1 [Serveur] # Système d'exploitation : Windows 10 Home  (X64) # Nom d'utilisateur : pierr - DESKTOP-LG310NK # Exécuté depuis : C:\Users\pierr\Downloads\adwcleaner_6.020.exe # Mode: Nettoyage # Support : https://toolslib.net/forum



***** [ Ser...

I repeatedly get malware that locks up my browser demanding a call to a phone number. Adwcleaner was the only program I found that fixed it - until today, the problem is there but adwcleaner says no threats. Windows 10 IE and edge.

Bonjour, 

Je me permet de vous soumettre mon probleme.

Je suis sous win10 64bits Adwcleaner ne veut pas nettoyer et il ne repond plus.

J'ai deposé  un fichier adwcleaner debug.log en suivant le lien.

Merci pour votre aide

Cordialement

here is the first scan :  

# AdwCleaner v6.020 - Logfile created 24/09/2016 at 19:05:42 # Updated on 14/09/2016 by ToolsLib # Database : 2016-09-23.1 [Server] # Operating System : Windows 7 Ultimate Service Pack 1 (X64) # Username : MARK - MARK-PC # Running from : C:\Users\MARK\Downloads\Programs\adwcleaner_6.020.exe # Mode: Clean # Support : https://toolslib.net/forum

***** [ Services ] ***...

Bonsoir,

Trouvé ceci sous W10 et version 6.020, signalé comme menaces (tout le reste étant normal) :

***** [ Registre ] *****

Clé trouvée:  HKU\.DEFAULT\Software\OCS Clé trouvée:  HKU\S-1-5-18\Software\OCS

AdwCleaner nettoie le registre mais les clefs en question ne cessent de réapparaître, même après une suppression manuelle.

Faut-il s'en inquiéter ? Merci pour votre aide.

Cordialement,

Hello,

Can you boot in safemode and retry ?

How to boot in safemode: http://www.tenforums.com/tutorials/2304-safe-mode-start-windows-10-a.html#option1

Best regards,

Just did with a copy and paste of initial message + link to upload.

Thanks

Hello Admin, 

I'm sorry my initial mail did not come with precise clarity, Sign-in barrier issues with the upload site. 

For sake of clarity, I have been trying to run Adwcleaner on Win10 64bit PC all day. I read here on the forum that you'll require a log file for its resolution. Will what I've sent suffice ?

My PC...

Greetings, 

Hello Admin, 

I'm sorry my initial mail did not come with precise clarity, Sign-in barrier issues with the upload site. 

For sake of clarity, I have been trying to run Adwcleaner on Win10 64bit PC all day. I read here on the forum that you'll require a log file for its resolution. Will what I've sent suffice ?

My PC has been taken over by ads, please help.

aade

---

aadebayo, 2016...

Hello Admin, 

I'm sorry my initial mail did not come with precise clarity, Sign-in barrier issues with the upload site. 

For sake of clarity, I have been trying to run Adwcleaner on Win10 64bit PC all day. I read here on the forum that you'll require a log file for its resolution. Will what I've sent suffice ?

My PC has been taken over by ads, please help.

See link: https://up2sha.re/file?f...