Re: i need help please!

Ok.

Do you have the url shown in the tab ?

  • Download ZHPDiag from Nicolas on his website
  • Then run it with administrator's rights (with right click)
  • Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
  • Then post the link in your reply

Re: adwcleaner cleaned 2 threats and same ones returned next day after cleaning

Hello,

I really need the logfile content, not just the filename:

  • launch Malwarebytes -> click on History -> Application logs -> Select the last exam log -> Show.
  • Click on Export -> text file (*.txt) -> Choose the desktop as destination, name the file "report-mbam" for example, and click on Save.
  • Paste the logfile in your next answer.

Best regards,

Re: Adwcleaner ne fonctionne pas, messages que je ne comprends pas

Bonjour, je suis en Wifi, de plus après le scan de ESET, il y a quelques infections, pourriez vous vous en occuper aussi.

Rapport ZHPCleaner

~ ZHPCleaner v2016.9.25.146 by Nicolas Coolman (2016/09/25) ~ Run by ROLANDIN (Administrator)  (26/09/2016 16:03:37) ~ Web: https://www.nicolascoolman.com ~ Blog: https://www.anti-malware.top ~ Facebook : https://www.facebook.com/nicolascoolman1 ~ State ...

Re: Adwcleaner ne repond plus

Bonjour

En effet la solution est de demarrer en mode sans echec.

je te joins le fichier genere ou on apperçoit les corrections.

Merci bien pour ton aide

https://up2sha.re/file?f=TBsrM8lGzBqg

Bien Cordialement

Re: adwcleaner cleaned 2 threats and same ones returned next day after cleaning

I did another scan of malwarebytes on 9/27 no threats  I also did another scan on 9/27 with adwcleaner 2 threats just came up again.I am giving you a copy of the log file and i have no understanding of what else you want and how to get it for you.

C:\AdwCleaner\AdwCleaner[C0].txt - [1064 Bytes] - [03/09/2016 10:26:33] C:\AdwCleaner\AdwCleaner[C2].txt - [1606 Bytes] - [17/09/2016 11:14:35] C:\...

Re: adwcleaner cleaned 2 threats and same ones returned next day after cleaning

Hello,

  • Download MalwareBytes Anti Malware here.
  • Launch MalwareByte's Anti Malware from your desktop
  • Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
  • Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
  • If something is detected, choose to Quarantine everything. If it asks you to reboot the computer, do it.
  • ...

Re: adwcleaner cleaned 2 threats and same ones returned next day after cleaning

Hello,

In the folder C:\AdwCleaner, you should have several .txt files.

Can you host on https://up2sha.re/ the file named AdwCleaner[Sxx].txt, where xx is the greatest number you have ? Then, copy/paste in your message the generated link from up2sha.re.

Re: adwcleaner cleaned 2 threats and same ones returned next day after cleaning

Hello,

Can you provide the generated logfile ? Usually from C:\AdwCleaner\

Best regards,

Re: Adwcleaner ne repond plus

https://up2sha.re/file?f=0HyhNdnmDy1H

Bonsoir fr33tux.

voici le lien, j'espere que vous pourrez l'exploiter.

Cordialement

Re: How long will this take?

Hello,

We can help you if you share the Scan logfile, usually from C:\AdwCleaner\AdwCleaner[Sxx].txt. You can host it on https://up2sha.re and copy/paste the generated link here.

Best regards,