Major difficulties with AdwCleaner v. 7.0.3.1

I am helping a friend clean a grossly infected computer. Windows 10. Uses McAfee AV.

He ran Malwarebytes 3 without difficulty and it cleaned with no problem at all. I do have the log if needed but cannot find a way to attach the text file

He then attempted to use AdwCleaner v. 7.0.3.1 but it would not complete cleaning and received a box with notification that a problem had stopped the clean....

Computer Infected, AdwCleaner won't download

Hi, I have Windows 8 and I recently had my computer infected with the ShopAtHome toolbar and possibly other Malware. AdwCleaner won't even start to download, it just says failed. Can anyone help me? Is there an alternative download site?

Re: probleme scan adwcleaner

@bideaumichele Je vous invite à créer votre propre sujet de discussion. Merci.

Found things in quarantine not shown in the logs

on AdwCleaner by CNP

I use AdwCleaner on a constant basis. Recently I scanned a computer with it to remove some residual shopathome.com issues. Afterwards I noticed an entire folder missing. After searching my C: drive, it showed it was now located in the quarantine folder created by AdwCleaner. Fearing the worst I looked back at the logs created from that scan. It shows nothing about that folder (and several other...