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# AdwCleaner v6.030 - Rapport créé le 31/10/2016 à 23:05:03
# Mis à jour le 19/10/2016 par Malwarebytes
# Base de données : 2016-10-31.1 [Serveur]
# Système d'exploitation : Microsoft Windows XP Service Pack 3 (X86)
# Nom d'utilisateur : BROCHET - BIBUOT
# Exécuté depuis : C:\AdwCleaner\adwcleaner_6.030.exe
# Mode: Scan
# Support : https://www.malwarebytes.co...

Hi,

I've read another thread about my problem and i wanted to ask if somebody can help me too.

The problem i have is that i have a virus on my laptop and i have tried to delete it with different "scanners" like Malwarebyte, Ccleaner, Esetonline scanner & AdwCleaner. The most of the virus is gone but there is 1 service in AdwCleaner that i can't remove. Everytime i want to clean it in AdwClean...

Hello,

Before pressing the clean button, can you unselect the elements below:

• "UCGuard" from the "Services" tab
• "C:\WINDOWS\SysNative\drivers\ucguard.sys" from the "Files" tab

Then, press the Clean button, and share the generated logfile.

Thanks,

Hello,

Before doing the clean, can you:

• unselect the element "UCGuard" from the "Services" tab
• unselect the element "C:\Windows\SysNative\drivers\ucguard.sys" from the "Files" tab

Then, do a clean, and share the generated logfile.

Thanks,

Hello,

Yeah, I thought you were speaking of something else than UCGuard.

We are working on to improve this part, some news soon.

Best regards,

---

fr33tux, 2016-10-29 16:48:28 (UTC)

Hi

yeah . what I Mentioned above is what I want to report it to you ! here a set of my screenshots ! https://postimg.org/gallery/1byvnlza6/

and also note that there are a programs then UCbrowser (UCGuard) which...

Bonjour :-)

Sur 2 PC en XP-SP3 ( RAS sous Seven64 )

# AdwCleaner v6.030 - Rapport créé le 31/10/2016 à 13:31:33
# Mis à jour le 19/10/2016 par Malwarebytes
# Base de données : 2016-10-30.1 [Serveur]
# Système d'exploitation : Microsoft Windows XP Service Pack 3 (X86)
# Nom d'utilisateur : BROCHET - BIBUOT
# Exécuté depuis : C:\AdwCleaner\adwcleaner_6.030.exe
# Mode: Scan
# Support : https://...

Hello,

I have encountered a problem. After Scanning and hitting the button Clean, it runs as if it is starting the cleaning process. Then after a few seconds the application doesn't respond. I read the instructions and this is my debug link: https://up2sha.re/file?f=T7RvW1RLQxPO

I use Win 10 64-bit.

Please help me. Thanks

My AdwCleaner 6.0.3.0 download from the ToolsLib website is giving a security warning. I am happy with the service and the software but I need a safe download for Windows XP, as my XP computer and Google browser are no longer supported. I can't afford to upgrade my old Dell computer at this stage. Your help please?

Hi there, I've experienced a common issue faced by some other users as well. Whenever I selected "Clean" after the Scanning process, the program turned into Not Responding and freezes up my computer. Here's the log for Scanning.  http://textuploader.com/d5ma1

I created new firefox profile using Profile Manager, then I copied all files fromt the old profile to the new one. AdwCleaner did not detect any suspicious files in that new profile folder, so I guess I'm good?