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Hi, Think this is it. If not let me know thanks. Debug report and also the report that showed the infected files

Thanks for your assistance

2016-06-23 01:20:36 : [Notice]        Running from C:\AdwCleaner 2016-06-23 01:20:36 : [Notice]        Scan started 2016-06-23 01:20:36 : [Success]        Internet connection is UP 2016-06-23 01:20:37 : [Success]        Loaded C:\Users\Ged\AppData\Loc...

Mon PC a redémarré sans problème, pour l'instant tout va bien.

Rapport reçu.

Tout paraît bon.. Avez-vous encore des problèmes ?

Hello,

Can you provide me the Scan logfile ? (It's in C:\AdwCleaner\)

Best regards,

Have some adware / malware randomly throwing my chrome pages around to "  Important Security Message " pages.  ADW Cleaner found several entries in chrome. Tried 4 times now. ADW Cleaner start to clean and then not responding pops up on the window. Can't close it. Can't Ctr/Alt/Dlt either and need to press hard reset button on machine.  Have tried cleaning files indiviudally and it got halfway ...

Hello!

Thank you for updating QuickDiag, however the problem still persists, even in Safe Mode.

Now, the error message is this: "Line 7936  (File "C:\Users\TMA\Downloads\quickdiag_2_21.06.2016.2.exe"): Error: The requested action with this object has failed."

The problem file is still the same: C:\Windows\Installer\3ef7a91.msi

I have tried running QuickDiag from Windows Explorer/Administrat...

Hello!

Yes, I stop my protections with the use of QuickDiag. I have Emsisoft Anti-Malware. I even uninstalled EAM, but the error persists. In Safe Mode the error persists too.

Regards,

midimusicman79

Ok.  Je reviens vers vous dans les prochains jours pour vous donner une version qui devrait corriger le problème.

Désolé encore pour la gêne occasionée :/

Hello

As it's asked, do you stop your protections with the use of QuickDiag ? ( in safemode Avast works too if you have it )

Best Regards, g3n-h@ckm@n

Thanks for a quick response...

> Do you need something more specific ? We're always trying to improve our system, to listen to our community (both users and developers). So, feel free to ask !

Specifically, I am looking for a way to provide support to users who don't necessarily create an account or login to something. Acting as a guest user, I tried that page (nice) but it looks like I need ...