Re: Issue with Microsoft Edge

Hello,

Can you download and execute https://toolslib.net/downloads/viewdownload/205-winsockanalyzer/

You'll get a logfile beginning by "Winsock" in C:\, please share it here (by copy/pasting it or by hosting it on U2S and sharing the generated link here).

Best regards,

Re: CRITICAL_PROCESS_DIED

on AdwCleaner by ****

Yes, it's a Dell.  See the header of the scan file below (i did not post the entire file since it is quite long).  Let me know if you need any additional information.

# AdwCleaner v5.112 - Logfile created 20/04/2016 at 20:59:10 # Updated 17/04/2016 by Xplode # Database : 2016-04-17.1 [Server] # Operating system : Windows 10 Home  (X64) # Username : cam.cx - DESKTOP-0MU1HUV # Running from : C:\...

Re: CRITICAL_PROCESS_DIED

Hello,

Sorry for the delay.

You have a Dell computer, don't you ? It may be a corner case with some Dell processes and AdwCleaner..

In the meantime, to be sure that you get the latest database version, can you copy/paste here the content of AdwCleaner scanning logfile (from C:\AdwCleaner\) ?

Best regards,

Re: Issue with Microsoft Edge

Hello,

So, it's a DNS issue.. It's strange that only Edge is impacted.

We'll remove the cached files from Edge, and then reset the network configuration if needed :

  1. Launch Edge,
  2. Click on the top-right "..." to show the menu.
  3. Settings
  4. Delete navigation data - choose the elements to remove
  5. Check all, except "Passwords"
  6. Delete

Quit Edge, restart it : does it work ?

If you still get the sa...

Re: Issue with Microsoft Edge

I did try and enter http://5.196.175.179/ into edge and I do get index of and I can drill into those indexes.

Re: Issue with Microsoft Edge

Same thing, nothing loads. I get this message with all web pages: Hmm, we can't reach this page. Try this •Make sure you’ve got the right web address: https://toolslib.net •Refresh the page •Search for what you want

Re: CRITICAL_PROCESS_DIED

Hello,

Can you download BlueScreenView here, run it, then click on "View" , "HTML Report - All Items".

Then, upload the report here and post the link.

Regards,

Re: ADW Cleaner 5.112 and last 3 versions causing me BSOD Win 10

OK,

 

I finally got to download and run it V5.112 and no BSOD, so thank you for looking into it and fixing it for me.

Here is the report:

# AdwCleaner v5.112 - Logfile created 19/04/2016 at 16:50:38
# Updated 17/04/2016 by Xplode
# Database : 2016-04-19.5 [Server]
# Operating system : Windows 10 Home  (X64)
# Username : Steve - STEVESPC
# Running from : C:\Users\Steve\Downloads\adwcleaner_...

Re: Adwcleaner BSOD on closing processes

Sorry I didn't get a chance to reply yesterday, I tried it this morning, scanned and removed without issue. Thanks for the quick resolution!


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