Rechercher

Hello,

Can you send the whole logfile please ? (usually from C:\AdwCleaner\)

Best regards,

Hello,

It's not a false positive usually. However, in your specific case it is, for now please uncheck this element before the cleaning operation.

Thanks for the test,

Ok, I read another set of comments somewhere on your forum with someone with the exact same issue.  The problem is IObit Unistaller which your software is reading as questionable.  Once you erase the key, IObit just reinstalls it.  I deleted IObit and the problem went away.  Interestly, the IObit Advanced System Care 10 product does not seem to cause any problems- just the Unistaller portion.  ...

#2 

# AdwCleaner v5.201 - Logfile created 24/07/2016 at 03:15:42 # Updated 30/06/2016 by ToolsLib # Database : 2016-07-21.2 [Server] # Operating system : Windows 7 Ultimate Service Pack 1 (X64) # Username : CQ62 - CQ62-PC # Running from : C:\Users\CQ62\Downloads\adwcleaner_5.201.exe # Option : Clean # Support : https://toolslib.net/forum

***** [ Services ] *****

[-] Service Deleted : rtop

*...

my hronology of logs...

THE FIRST

# AdwCleaner v5.201 - Logfile created 24/07/2016 at 03:06:45 # Updated 30/06/2016 by ToolsLib # Database : 2016-07-21.2 [Server] # Operating system : Windows 7 Ultimate Service Pack 1 (X64) # Username : CQ62 - CQ62-PC # Running from : C:\Users\CQ62\Downloads\adwcleaner_5.201.exe # Option : Scan # Support : https://toolslib.net/forum

***** [ Services ] ***...

HKLM\SOFTWARE\Google\Chrome\NativeMessagingHosts\avgsh->C:\AdwCleaner\RegistryQuarantine\reg_ydizjatfjz.reg HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin->C:\AdwCleaner\RegistryQuarantine\reg_cbcvxanbun.reg HKCU\SOFTWARE\Mozilla\Firefox\{EB52F1AB-3C2B-424F-9794-833C687025CF}->C:\AdwCleaner\RegistryQuarantine\reg_owikavgyhh.reg H...

Hello,

When i want to new scan for more security about my PC, Surprisingly i saw a strange thing in results

window that report the registry key is infected by the number 1 PC Optimizer: iolo System Mechanic

version 16.0.0485!!! Is the program is infected with spyware or viruses ?!

I created a folder "Xmas" on my Desktop and put a picture in it

Then i scan with AdwCleaner.

AdwCleaner v5.201 # Datenbank : 2016-07-28.2 [Server] says in Log

***** [ Ordner ] *****

Ordner gefunden : C:\Users\MyName\Desktop\Xmas

So i think it is false positive.

Please fix it. Thanks

Okay,thanks.Thats the log

# AdwCleaner v5.201 - Logfile created 29/07/2016 at 01:26:26
# Updated 30/06/2016 by ToolsLib
# Database : 2016-07-21.2 [Local]
# Operating system : Windows 7 Ultimate Service Pack 1 (X64)
# Username : CQ62 - CQ62-PC
# Running from : C:\Users\CQ62\Downloads\adwcleaner_5.201.exe
# Option : Clean
# Support : https://toolslib.net/forum

***** [ Services ] *****

****...

Hello,

You can relaunch AdwCleaner, and click on "Clean".

The computer will reboot at the end, just copy/paste the generated logfile in your answer.

Best regards,