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Hello,

The dump shows that the BSOD is also linked to PRSvc.exe.. Can you share the associated logfile from AdwCleaner ?

Best regards,

Ok, I downloaded 5.114 today and it gave me the same problem (BSOD with Critical Process Died error upon trying to clean).  I uploaded the .dmp file at the link below.

https://up2sha.re/file?f=6qTi3KW0pQJY

Hello,

Can you give us more details ?

What do you mean by "no control" ? "They" ?

Best regards,

I have no control of my phone's or computers someone has gotten in my Google acc and taken over can I get help somewhere I buy new phone's and they get in them as soon as they are turn ed d on help please it's been a year

quand je clic sur la souris  elle fait au moin un double clic :

en suvant les instructions de  https://forum.malekal.com/souris-double-clic-toute-seule-t28169.html

j'ai utilsé  Hijackthis  ,le rapport donne:

Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 03:45:34, on 27/04/2016 Platform: Windows 7  (WinNT 6.00.3504) MSIE: Internet Explorer v9.00 (9.00.8112.16514) Boot mode: Normal...

Great, thanks for the confirmation !

Hello,

AdwCleaner is signed since v5.109...

Did you download it from ToolsLib or from another source ?

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fr33tux, 2016-04-25 14:17:35 (UTC)

That is exactly what I needed to hear. Thanks! Yes, I download only from ToolsLib. The versions that were being caught were all prior to v5.109. Thanks again!

Hello,

AdwCleaner is signed since v5.109...

Did you download it from ToolsLib or from another source ?

Hey team,

AdwCleaner has been a great tool to use to clean malware, however, because it isn't signed, our new AV likes to quarantine it due to some abnormal behavior at the code level.

We can't just whitelist the file because an update is pushed like every week or so, changing the hash. 

Will you sign your code soon so we can continue to use the software? 

Thanks in advance!

Hello,

Can you download and execute https://toolslib.net/downloads/viewdownload/205-winsockanalyzer/

You'll get a logfile beginning by "Winsock" in C:\, please share it here (by copy/pasting it or by hosting it on U2S and sharing the generated link here).

Best regards,