Re: V7 tools/options changes not sticking in both Win 7 and Win 10

Tried pasting screen shot but an error occurred. What is the method for sharing screenshot

Re: vers 7.0

Hello,

Please zip the folder C:\AdwCleaner, host it on https://up2sha.re and share the generated link here.

Re: Can I remove these folders/keys safely with adware cleaner?

Hello,

Yes, you can remove these elements.

What exactly does this mean, and is this a real threat?

Yes, those elements have been detected with the heuristics detections (hence the family name).

Re: V7 tools/options changes not sticking in both Win 7 and Win 10

Hello,

Wth Win 7 the tools/options window which opens does not have an Okay or reset button

Can you share a screenshot showing this?

Re: vers 7.0

last one second before now scan:

# AdwCleaner 7.0.0.0 - Logfile created on Sat Jul 22 13:52:03 2017 # Updated on 2017/17/07 by Malwarebytes # Running on Windows 10 Home (X64) # Mode: clean # Support: https://www.malwarebytes.com/support

***** [ Services ] *****

No malicious services deleted.

***** [ Folders ] *****

Deleted: C:\Users\Luca\AppData\Roaming\.acestream

***** [ Files ] *****

N...

ADWClean 7.0 (7/22/17) crashes in "Post Action"

Long time user with no previous problems.  Windows 10 Pro ver 1703-15063-483.  Standard HP Lappy w/ i5 and 6gb RAM.

Goes along fine almost completing then crashes during "posting " (didn't get the rest of the message.  I don't see any logfiles in the \ADWCLEANER folder it created...maybe it crashed b4 creating them.  There are windows dump files e.g.-"adwcleaner_7.0.0.0.exe.2852.dmp" if that'l...

Re: AdwCleaner not responding at post actions

Firstly, make sure you cleaned up your Adware fully, otherwise, the problem might still persist. Newest updated of AdwCleaner shouldn't have this issue. Try doing a full reinstall of the software and see if that helps!

Re: Version 7 FPs (262 elements)

I have no proxies on either machine.

Just updated and ran scan - still same result as yesterday as below - 280 entires found!

The Chrome entries found are simply my personalisations for the Chrome start up page! Should definately not be selected or cleaned!

# AdwCleaner 7.0.0.0 - Logfile created on Fri Jul 21 08:26:44 2017 # Updated on 2017/17/07 by Malwarebytes # Database: 07-16-2017.1 # Ru...

V7 tools/options changes not sticking in both Win 7 and Win 10

The latest version 7 options changes are not sticking. Wth Win 7 the tools/options window which opens does not have an Okay or reset button and any changes made dont even stick for the immediate scan ie the delete tracing keys and reset the Winsock cannot be changed even though the ticks can be removed as soon as the options window is closed and then reopended the ticks are back. Then Win 10 to...

Re: PUP.Legacy.Optional - 3 Threats Identified

Thanks for the feedback. The first time browser reset to duck was after identifying and removing 2 unwanted objectes (PUP.LEGACY.OPTIONAL). The second time it happened, however, was after the next safe mode scan in which no unwanted objects were detected.