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Greetings,

Can you share us the name of the killed process?

Thanks.

Regards.

Hm, le rapport paraît incomplet bien avant le BSOD.

Pouvez-vous héberger le fichier "C:\AdwCLeaner\AdwCleaner_Debug.log" sur https://up2sha.re/ et fournir le lien généré ?

Merci,

Hello,

Can you activate the debug mode, do a scan or a clean (wherever the crash occurs) and share us the debug logfile ?

Here's the documentation if needed: https://toolslib.net/forum/viewthread/182-en-adwcleaner-documentation/

Best regards,

Hi,

Im wondering if its save to remove these reg entries, should i keep some of them?

Note: Its okay for me that some AVG components are removed

# AdwCleaner v6.000 - Bericht erstellt am 14/08/2016 um 14:39:28
# Aktualisiert am 12/08/2016 von ToolsLib
# Datenbank : 2016-08-13.3 [Server]
# Betriebssystem : Windows 7 Professional Service Pack 1 (X64)
# Benutzername : Marc - MARC-PC
# Gestarte...

@cocochepeau: Have mentioned below the URLs for the Debug log and the last Scan Log just in case. Let me know your feedback. Thanks!

Debug: https://up2sha.re/file?f=oKax1ADeUa4N

Scan: https://up2sha.re/file?f=NJ5Kqjp0sV0V

Greetings,

There is a quick solution but I'll need some more information.

Can you share us the whole Debug log file? You can use Up2Sha.re if you want, or just copy its content on your next answer.

Thanks!

Regards.

Hello!

I have windows 10 64-bit, and have gotten some infestation of SEARCHING.COM adware lately. I came across this tool which scanned all the malicious objects in my system including the registry keys and scheduled programs. 

However when I click the "Clean" button, my PC crashes (with a blue screen saying CRITICAL_PROCESS_DIED). I tried to check the Debug Log, but there are no entries for ...

Hello,

Please share the logfile (you can use the Log Manager from the interface -> "scan" tab > the first logfile | same for the "clean" tab).

Best regards,

Hello,

Can you share some details about your problem ?

Best regards,

1) The folders will be deleted and the files as well.

2) There were no shortcuts on my test system and that's why they are not in the log. Otherwise they would be deleted.

If AdwCleaner don't delete those files on your system:

1) Check that you use the latest version of the program and please share the whole logfile.

2) Please write what files are not deleted.