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I am bad at this kind of stuff, so apologies if I am missing something obvious.

Today in a scan a "tracing key" is detected after a scan with adwcleaner, deleted it and right after restart I scanned again. Same key was detected again. Malwarebytes scan didn't detect anything. After 2 more deletions with adwcleaner I thought I would ask here for help since it still keeps popping up in adwcleane...

Bonjour !

C'est tout bon de mon côté, excepté ce dossier :

C:\Users\client\AppData\Local\CrashRpt

Je vous invite à le décocher dans la liste des résultats, ce faux-positif est déjà corrigé pour la prochaine version.

Cordialement,

AdwCleaner v5.119 - Rapport créé le 03/06/2016 à 23:27:25
# Mis à jour le 30/05/2016 par Xplode
# Base de données : 2016-06-03.1 [Serveur]
# Système d'exploitation : Windows 10 Home  (X64)
# Nom d'utilisateur : client - MARIETTE
# Exécuté depuis : C:\Users\client\Desktop\adwcleaner_5.119.exe
# Option : Scanner
# Support : http://toolslib.net/forum

***** [ Services ] *****

***** [ Dossiers ] ...

Hello,

We'll release a test version in the coming days for the users that face this issue, we are making a good progress to fix it.

Thank you for your help,

It seems that when run on a domain joined computer, I get this error on 5.119. It worked ago on many prior versions and on tens of cleaned systems. This fix seems to work well:

https://toolslib.net/forum/viewthread/2711-adwcleaner-5105-database-cannot-be-loaded/#!messageId-2941

Just like you I've had the same problem for weeks. Database could not be loaded.

I don't know if this will help you but adwcleaner_5.026 is the last version I can run.

After each new version fails I just run it when I want to clean.

Hope it helps

Hi,

Have this this browser hijacker on my chrome browser.

Adwcleaner sees it and removes it: that's what the report says:

...\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_myinfosearch.biz_0.localstorage

But every time Chrome restarts, the problem is back!!!

Help please... :-(

Thanks.

Bonjour,

Ce qui me reste est dans les logs de Malewarebytes :

Le premier ==   mbam-log-2016-05-25 (14-55-16)

-----------

<?xml version="1.0" encoding="UTF-16"?>

<mbam-log>

<header><date>2016/05/25 14:55:21 +0200</date><logfile>mbam-log-2016-05-25 (14-55-16).xml</logfile><isadmin>yes</isadmin></header>

<engine><version>2.2.1.1043</version><malware-database>v2016.05.25.04</malware-database...

Hello,

Can you send the debug logfile (from C:\AdwCleaner\ ) ?

Thank you,

I'm not able to run Adwcleaner.  I just get the message "adwcleaner database could not be loaded" and it shuts down, also in debug mode and running as administrator.

I'm running windows 10pro