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Greetings,

Please do as follow:

1. Relaunch AdwCleaner,
2. Click on Tools > Options,
3. Here, tick "Debug" in the "Mode" section,
4. Then, do a scan/clean.

Wait until it crashes. Then, just close AdwCleaner through the Task manager. A debug logfile should be available here: C:\AdwCleaner\AdwCleaner_Debug.log.

Please share it using Up2Sha.re. Just copy/paste the generated link in your next answer.

Re...

I tried running it with my antivirus and firewall disabled, it didn't work.

I have looked into other related threads and have generated the link to my logfile:

https://up2sha.re/file?f=z1yeXYB74S6z

Greetings,

Someone reported us an issue with ZipMax:

i recomend that you fix the zipmax  compression tool it is saying in a popup error arithmetic error and does not complete the compression please do not ignore this message.

Regards,

This is my clean file on MalwareBytes Anti Malware https://up2sha.re/file?f=Y9a0xm6EyhS8

My file thing on ADW CLEANER ---> https://up2sha.re/file?f=wDhe9dRGGZjJ

Can somebody help me with this?

https://up2sha.re/file?f=ZCnTrfKf4DhZ

this mine

What can i do for the "clean" option works?

Hello,

Can you share a screenshot of this pop-up ?

Until we know if it's wrong or not, I advise you to avoid to use your computer for critical stuff (i.e banking...) and your webcam.

Thanks,

My boyfriend was using the computer last night and a box poped up stating that someone was logged in with remote wireless access. I would like to know what that means? Is there a way to find out if someone is hacking into your system? and how I can stop remote access? Please let me know if you can. Thanks

Bonjour,

Je vous remercie de votre réponse, vous trouverez à suivre le lien si je n'ai pas fait d'erreurs : https://up2sha.re/file?f=DD5GvnDHgDZ7

Dans l'attente,

Cordialement

Bonjour,

Merci contacter le support Adlice Software ici: http://www.adlice.com/fr/contact/

Cordialement,