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Bonjour

J'ai fait malwarebytes mais pas de menaces  dans le rapport . J'ai refait adwcleaner du coup .Il y a un fichier dans le résultat :PUP.optionnal.Legacy . Je l'ai sélectionné avant de cliquer sur nettoyer et ça bloque toujours au même point ...

C'est un bug connu. Utilise Malwarebytes du coup :

http://www.commentcamarche.net/faq/15773-tutoriel-malwarebytes-anti-malware

Bonjour,

S'il t'affiche un numéro de téléphone, n'appelle pas (c'est peut-être un peu bête comme conseil mais certains le font et se sont avoir, je ne connais pas ton niveau).

1/

• Télécharge et lance AdwCleaner (de ToolsLib / Malwarebytes), choisis l'option Analyser.
• Une fois le scan terminé, choisis l'option Nettoyer.
• Redémarre le PC comme demandé, héberge le rapport sur pjjoint.malekal...

Bonjour,

Tu dois avoir cette infection :

https://www.bleepingcomputer.com/news/security/certlock-trojan-blocks-security-programs-by-disallowing-their-certificates/

Passe un coup (voire plusieurs) d'AVCertClean :

https://toolslib.net/downloads/viewdownload/385-avcertclean/

Ensuite AdwCleaner (et Malwarebytes) devrait pouvoir se lancer.

I've been using IObit's advanced system care and other progs for a long time now, on recommendation of a techie.  I have successfully told Malwarebytes not to remove it, although Mb obviously hates it.  However, I've just had a problem with recurring PUPs and thought I'd turn to ADW because my current stronger package is playing silly-b's since a recent update.  But it just came up with a board...

16th NOV..BUGS still there..SINCE months...

what an infaust day yr acquisition by malawarebytes....

:(

Looking forward to the next version of AdwCleaner. Hopefully this will resolve this issuse.

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user4747, 2017-11-15 11:40:47 (UTC)

Sure thing! I'll try to let you know as soon as AdwCleaner 7.1 is out.

Sorry for the inconvenience.

Regards.

I just tried to run AdwCleaner in Safe Mode unfortonately run AdwCleaner crashed again and produced the same error msg.

Looking forward to the next version of AdwCleaner. Hopefully this will resolve this issuse.

Thx, user4747

Hi guys,

I installed the other 'some' tool and while installig this other tool my windows 7 box got infected with

'lavasoft web companion'

obivouly my first weapon of choice was to pick up a new vesion of adwcleaner.

 However the currenct version 7.0.4.0 seems of have problems removing the above named spyware.

However I partialy managed to remove some elements of lavasoft web companion....

Thanks! What files from firefox profile should I upload? Logs:

MalwareBytes: https://pastebin.com/8Cr1dNMP

AdwCleaner: https://pastebin.com/NatkW1J6

Addons: https://pastebin.com/4ZgCDJsT

EDIT: I just checked gearbest.com and now the page loads. I don't know what happened, but it's fixed.