Re: Adwcleaner BSOD on closing processes

Hello,

Do you face the same issue with the latest release ? (v5.112)

Re: Adwcleaner BSOD on closing processes

2016-04-15 11:23:20 : [Notice]		Scan started
2016-04-15 11:23:20 : [Success]		Internet connection is UP
2016-04-15 11:23:22 : [Success]		Loaded C:\Users\tloft\AppData\Local\Temp\sqlite.dll
2016-04-15 11:23:22 : [Success]		Opened C:\AdwCleaner\adwcleaner.db
2016-04-15 11:23:22 : [Success]		Database v2016-04-15.1
2016-04-15 11:23:23 : [Success]		Retrieved 1711 elements from 'chrome_extensions' t...

Re: Adwcleaner BSOD on closing processes

I uninstalled and enabled debug again, generating log file and I'll post it. I'll have to get back with you gentlemen on monday to read any replies though, I have a flight in a few hours and it takes a while to get checked in.

Re: Adwcleaner BSOD on closing processes

I downloaded a fresh copy from the site and ran it, still giving BSOD. Waiting for the machine to restart to check the log.

Re: Adwcleaner BSOD on closing processes

Hello,

I whitelisted "dasHost", can you tell me if it's ok now ?

Regards,

Re: Adwcleaner BSOD on closing processes

I'll keep checking back over the next hour to see if you reply again.

EDIT: Tried to put log in code snippet, hopefully displays correct on your end >.<

 


Handles  NPM(K)    PM(K)      WS(K) VM(M)   CPU(s)     Id  SI ProcessName
-------  ------    -----      ----- -----   ------     --  -- -----------
    127       8     1356       6572    67     0.03   1624   0 AdaptiveSleepService
    19...

Re: Adwcleaner BSOD on closing processes

Hello,

Can you provide us the whole list of running processes ?

In powershell, enter the following command and copy/paste the content in your next answer :

Get-Process

Best regards,

Adwcleaner BSOD on closing processes

I have 2 Dell laptops running windows 10 that keep blue-screening when running adwcleaner's "Cleaning" step, I enabled the debug option, the last process it lists before the log ends is dasHost.exe which is in windows\system32 , file size 95232 bytes , description: Device Association Framework Provider Host .

I won't be able to check back until monday, but if you guys need any more information...

Re: How to add files to "exclusion list", so adwCleaner does not kill processes during cleanup?

Hello,

After further analysis, this program should now be whitelisted. (The changes will be effective soon).

Sorry for the inconvenience, and thank you for the feedback,

Re: How to add files to "exclusion list", so adwCleaner does not kill processes during cleanup?

on AdwCleaner by ****

You may download the Client from https://c.fixme.it

Here is the names of the files:

TiClientCore.exe

TiClientCoreN.exe TiClientHelper.exe

TiClientHelperx64.exe

TiClientStandalone.exe

TiClientUnattendedTray.exe

TiClientCoreLauncher.exe

TiClientUnattendedService.exe