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Hello,

I'll be in my customers office tomorrow morning and run AdwCleaner to give you feedback.

The application in the Orlando-folder is accessible now and starts but I have to wait for the operator to check it in deep,

I hope it is a sunny sunday even in your place! regards

Hello,

Is it working again now?

I've removed the detection. Can you confirm that AdwCleaner is no longer trying to remove these folders? (Just share me the scan logfile, it should be enough)

Regards.

Greetings,

Sorry, it seems that we missed something here. MBrowser is now published. :)

Regards.

Hello,

Sorry to read this.

- Can you share the scan logfile?

Then, can you relaunch AdwCleaner, click on Tools -> Options and tick "Debug" in "Mode" section.

Do a scan and a clean, the crash should still occur. Simply exit the freezed window. Then, host the file "C:\AdwCleaner\AdwCleaner_Debug.log" on https://up2sha.re/ and copy/paste here the generated link.

Best regards,

Thank you but this is not what I was expecting.

Can you please share the cleaning logfile? Please, do as follow:

• Launch AdwCleaner;
• Click on "Logfile" button;
• Navigate to "Clean" tab and then double-click on the most recent entry from the list;
• Finally, copy/past its content in your next answer.

Thanks again!

Regards.

Greetings,

Sorry for the late answer.

Firstly, I'll need you to run a scan with AdwCleaner:

• Download AdwCleaner from here: https://toolslib.net/downloads/viewdownload/1-adwcleaner/
• Launch it and then click on "Scan" button;
• At the end of the scan, a logfile will be generated;
• Please, click on "Logfile" button;
• Then, double-click on the most recent entry from the list and past its content...

Hello,

Please tell me if you need more details.

Regards.

Hello,

I'll answer in english, please tell me if this is a problem.

Can you please share the full scan logfile generated by AdwCleaner? To do so, launch AdwCleaner and then click on "Logfile" button. You should then be able to find the needed logfile.

Thank you.

Regards.

Greetings,

Can you please share the full cleaning logfile? Thanks.

Regards.

Greetings,

I invite you to follow instructions given on this link in order to change your default search settings in Firefox: https://support.mozilla.org/en-US/kb/change-your-default-search-settings-firefox

Also, can you please share me the clean logfile from AdwCleaner?

To do so:

• Launch AdwCleaner and then click on "Logfile" > "Clean" tab;
• Double-click on the most recent logfile and copy/...