Search

Hello,

the Italian translation should be ready at the end of the month, but if you want to help before, just tell me and refer to this page: https://toolslib.net/forum/viewthread/7487-how-adwcleaner-translation/

Best regards,

Hello,

We are working on a fix for the v6.010. In the meantime, it would help us to get the Debug log (Tools > Options > Debug) to trace the issue.

Best regards,

Hello,

It's fixed in the coming v6.010 release.

Can give us some details about the remote assistance software that you are using ?

Best regards,

Hello,

We are working on it for the coming v6.010. However, you should still be able to see the results like in this picture:

Best regards,

Hello,

As I told you by email, you can ginore those two remainings at the moment.

Best regards,

Thanks for your reply.

First try: could you disable Zemana and/or Malwarebytes before running AdwCleaner (scan and clean mode)? Is this happening again?

Regards.

Greetings,

Please try to use a polite and courteous language.

Can you be more precise, could you share us a debug log in order to investigate? That would be a good start.

Here's the documentation if needed: https://toolslib.net/forum/viewthread/182-en-adwcleaner-documentation/

Do not hesitate to tell me if you don't understand something. :)

Thanks!

Regards.

2016-08-18 01:50:01 :     <WARN>    [scan.registry] - Found {E7270EC6-0113-4A78-B610-E501D0A9E48E} 2016-08-18 01:50:03 :     <WARN>    [scan.registry] - Found {E69D4A59-73DE-4E38-9FB3-740EC4D9060D} 2016-08-18 01:50:05 :     <WARN>    [scan.registry] - Found {02478D38-C3F9-4EFB-9B51-7695ECA05670} 2016-08-18 01:50:06 :     <WARN>    [scan.registry] - Found {EF99BD32-C1FB-11D2-892F-0090271D4F88} ...

2016-08-18 01:45:37 :     <INFO>    [main.gui] - Clean requested 2016-08-18 01:45:41 :     <INFO>    [main.gui] - Killing all processes 2016-08-18 01:45:41 :     <WARN>    [main] - Killing [System Process](0) 2016-08-18 01:45:41 :     <WARN>    [main] - Killing System(4) 2016-08-18 01:45:41 :     <WARN>    [main] - smss.exe - (4) not killed - whitelisted 2016-08-18 01:45:41 :     <WARN> ...

2016-08-18 01:43:18 :     <INFO>    [scan.shortcuts] - Stopping shortcuts scan 2016-08-18 01:43:18 :     <WARN>    [scan.shortcuts] - 0 malicious shortcuts found 2016-08-18 01:43:18 :     <INFO>    [scan] - Progress: 70% 2016-08-18 01:43:18 :     <INFO>    [scan.tasks] - Starting tasks scan 2016-08-18 01:43:18 :     <INFO>    [scan.tasks] - Stopping tasks scan 2016-08-18 01:43:19 :     <WAR...