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I am helping a friend clean a grossly infected computer. Windows 10. Uses McAfee AV.

He ran Malwarebytes 3 without difficulty and it cleaned with no problem at all. I do have the log if needed but cannot find a way to attach the text file

He then attempted to use AdwCleaner v. 7.0.3.1 but it would not complete cleaning and received a box with notification that a problem had stopped the clean....

RogueKiller V12.10.2.0 (x64) [Mar 27 2017] (Gratuit) par Adlice Software

email : http://www.adlice.com/contact/

Remontées : https://forum.adlice.com

Site web : http://www.adlice.com/fr/download/roguekiller/

Blog : http://www.adlice.com

Système d'exploitation : Windows 10 (10.0.14393) 64 bits version

Démarré en  : Mode normal

Utilisateur : ALAIN [Administrateur]

Démarré depuis : C:\Pr...

Bonjour, 

je précise il y a un message d'erreur qui arrive et en appuyant sur ok ferme le programme .

le rapport complet :

2016-10-22 12:13:53 :     INFO    [main] - >>>> STARTING <<<< 2016-10-22 12:13:53 :     INFO    [main] - Version: 6.030 2016-10-22 12:13:53 :     INFO    [main] - RAM Usage: 41 2016-10-22 12:13:53 :     INFO    [main] - OS: WIN_10  X64 2016-10-22 12:13:53 :     <INFO>  ...

2016-06-15 17:09:11 : [Notice]        Running from C:\AdwCleaner
2016-06-15 17:09:11 : [Notice]        Scan started
2016-06-15 17:09:11 : [Success]        Internet connection is UP
2016-06-15 17:09:12 : [Success]        Loaded C:\Users\migue\AppData\Local\Temp\sqlite.dll 
2016-06-15 17:09:12 : [Success]        Opened C:\AdwCleaner\adwcleaner.db
2016-06-15 17:09:12 : [Success]        Database v...

OK here it is:

Windows PowerShell Copyright (C) 2015 Microsoft Corporation. All rights reserved.

PS C:\Users\Steve> Get-Process

Handles  NPM(K)    PM(K)      WS(K) VM(M)   CPU(s)     Id  SI ProcessName
 -------  ------    -----      ----- -----   ------     --  -- -----------
    659      41    88744      20340   483    31.63   7860   1 Adguard
    1230      65   173272      44460   514    ...

I'll keep checking back over the next hour to see if you reply again.

EDIT: Tried to put log in code snippet, hopefully displays correct on your end >.<

Handles  NPM(K)    PM(K)      WS(K) VM(M)   CPU(s)     Id  SI ProcessName
-------  ------    -----      ----- -----   ------     --  -- -----------
    127       8     1356       6572    67     0.03   1624   0 AdaptiveSleepService
    19...

Ran the version you provided Xplode. Still does the BSOD. Here's the debug:

2016-03-26 14:02:07 : [Notice]        Scan started 2016-03-26 14:02:07 : [Success]        Internet connection is UP 2016-03-26 14:02:09 : [Success]        Loaded C:\Users\aditb\AppData\Local\Temp\sqlite.dll 2016-03-26 14:02:09 : [Success]        Opened C:\AdwCleaner\adwcleaner.db 2016-03-26 14:02:09 : [Success]     ...