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Yes, it's a Dell.  See the header of the scan file below (i did not post the entire file since it is quite long).  Let me know if you need any additional information.

# AdwCleaner v5.112 - Logfile created 20/04/2016 at 20:59:10 # Updated 17/04/2016 by Xplode # Database : 2016-04-17.1 [Server] # Operating system : Windows 10 Home  (X64) # Username : cam.cx - DESKTOP-0MU1HUV # Running from : C:\...

Hello,

Can you download BlueScreenView here, run it, then click on "View" , "HTML Report - All Items".

Then, upload the report here and post the link.

Regards,

OK,

I finally got to download and run it V5.112 and no BSOD, so thank you for looking into it and fixing it for me.

Here is the report:

# AdwCleaner v5.112 - Logfile created 19/04/2016 at 16:50:38
# Updated 17/04/2016 by Xplode
# Database : 2016-04-19.5 [Server]
# Operating system : Windows 10 Home  (X64)
# Username : Steve - STEVESPC
# Running from : C:\Users\Steve\Downloads\adwcleaner_...

Ok.

Can you manually uninstall "Rox Player" from the Windows Settings ?

Then,

1. Download CCleaner from here, and install it.
2. Start CCleaner (there should be a shortcut on your Desktop)
3. Go in Options tab > Advanced, untick Only delete Windows temporary files older than 24 hours.
4. Then in Options  tab > Surveillance, untick the both boxes.
5. In the Clean tab, click on "Clean".
6. When the cleanin...

Here is the log :

Résultats de correction de Farbar Recovery Scan Tool (x86) Version:18-04-2016
Exécuté par Paul (2016-04-19 20:58:21) Run:1
Exécuté depuis C:\Users\Paul\Desktop
Profils chargés: Paul (Profils disponibles: Paul)
Mode d'amorçage: Normal

==============================================

fixlist contenu:
*****************
CreateRestorePoint:
CloseProcesses:
EmptyTemp:
S3 avchv; \S...

Hello,

Great ! I reproduced the problem. It's due to Rox Player, which is really tendancious (showings random ads, not updated for a quite long time...).

I added the detections to AdwCleaner, and we'll remove it manually there.

Download the file fixlist.txt and save it as "fixlist.txt" to the Desktop or where FRST is located.

NOTE. It's important that both files, FRST/FRST64 and fixlist.txt...

Hello,

Something else seems to recreate the key. I'll look with a ZHPDiag report :

• Download ZHPDiag from Nicolas on his website
• Then run it with administrator's rights (with right click)
• Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
• Then post the link in your reply

Best regards,

The file which has been opened by Edge is the BlueScreenView report (you can see the path to the file in the adressbar on the top).

Can you copy this file to your Desktop : C:\WINDOWS\Minidump\041916-112203-01.dmp and create a zip archive from this file ?

Then, host it on https://up2sha.re, and paste here the generated link.

Best regards,

It's the debug report for the scan mode, but nevertheless we'll use BlueScreenView, it will be easier for both of us :

Can you download BlueScreenView here, run it, then click on "View" , "HTML Report - All Items".

Then, upload the report here and post the link.

OK Here it is:

# AdwCleaner v5.112 - Logfile created 19/04/2016 at 05:34:03
# Updated 17/04/2016 by Xplode
# Database : 2016-04-19.1 [Server]
# Operating system : Windows 10 Home  (X64)
# Username : Steve - STEVESPC
# Running from : C:\Users\Steve\Downloads\adwcleaner_5.112.exe
# Option : Scan
# Support : http://toolslib.net/forum

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Service Found : swdumon

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