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Bonjour,

Pouvez-vous redemarrer en mode sans echec, et reessayer?

A noter que Windows Vista n'est plus supporte depuis plus d'une semaine, je vous invite a migrer sous peu sous Windows 7 ou au dessus.

Cordialement,

Hello,

Sorry, I don't understand your problem - can you share some details?

Hello,

Sorry for the delay.

Can you stop the Chrome synchronization, and then retry with AdwCleaner?

-> https://support.google.com/chrome/answer/1181420?hl=en

IT WORKED!!!

Thanks a lot. It completed the cleaning and rebooted.

Here's the log file: https://up2sha.re/file?f=Yq8OSrWpA6Kg

What about the folder I unchecked? Is it gonna cause any problems? (It was " C:\Users\Vaishnavi\AppData\Local\Firefox " when I scanned it)

Thanks again, had been trying to get rid of the malware for ages, helped me out a lot!

any ideas?

Hello,

You can find some more details here: https://forums.malwarebytes.com/topic/197749-advanced-system-care-10/#comment-1108877

Regards.

Bonjour,

Qu'entendez-vous pas "j'ai réinstallé AdwCleaner" ?

Vous n'arrivez plus à lancer CCleaner, Malwarebytes, .. ?

Cordialement.

Hello,

Can you please try to uncheck the following element (in the folders tab) and then press the clean button.

• C:\Users\Vaishnavi\AppData\Roaming\Firefox

Please, tell me what happens.

Regards.

.

depuis 8 jours AdwCleaner me signale deux menaces:

***** [ Services ] *****Service trouvé: DrvAgent64

et

***** [ Fichiers ] *****Fichier trouvé: C:\Windows\SysWOW64\drivers\DRVAGENT64.SYS

-1-   une recherche dans System Lookup n'indique rien d'anormal:

Name Filename Description Status DrvAgent64 DrvAgent64.SYS Related to DrvAgent64.SYS DriverAgent Direct I/O for 64-bit Windows from P...