Re: Problème infection récalcitrance

Parfait,

Essayez de désactiver la protection residente de Panda Cloud puis :

  • Vous pouvez relancer AdwCleaner et cette fois-ci lancez le nettoyage. Partagez-moi le rapport généré dans votre prochaine réponse.
  • Ensuite, pouvez-vous lancez une nouvelle analyse avec Malwarebytes ? Partagez-moi aussi le rapport généré dans votre prochaine réponse.

Merci.


cocochepeau, 2017-03-03 07:53:51 (UTC)

...

adchoices

I used adwcleaner and spybot in Windows Safe Mode to remove adchoices, but it didn’t work, can anyone help me to eliminate this adware? Thanks for your help.

Re: downloading software

Hello,

Currently, the software is called "adwcleaner_6.044".

It ahould have been downloaded in your Desktop folder or Downloads.

Re: Problems with adwcleaner

Amazing, thanks for the feedback!

Re: ACESTREAM SOFTWARE

Hello,

For now we won't remove it from the database, but please share evidences if you think the behaviour is clean.

Best regards,

Re: Problème infection récalcitrance

Bonjour,

Les résultats de Malwarebytes montrent que vous n'avez pas coché les résultats de l'analyse pour leur mise en quarantaine. Pouvez vous réessayer?

Merci 

Re: software inoperable

Hello,

You probably want to click on the [Scan] button before opening the log manager.

Best regards,

Re: AdwCleaner keeps freezing my entire pc and not responding in general.

Hello,

Can you launch AdwCleaner, click on Tools > Options. In the "Mode" section, ensure "debug" is selected.

Then, do a scan and a clean. When the freeze occurs, reboot and share the logfile in C:\AdwCleaner\AdwCleaner_Debug.log.

Thanks!

Re: AdwCleaner keeps freezing my entire pc and not responding in general.

Ok Destrio5, how do I go about do that? Google search has not been kind to me.