Re: Remove botton

Yes, sorry for the late answer.

This might be it. We've seen some issues with the Remove button on Vista.

About Vista, you should read this: https://support.microsoft.com/en-us/help/22882/windows-vista-end-of-support

Re: Remove botton

ops, now I see that Vista is not officially supported. This may be the cause of the issue.

Re: Remove botton

Sorry for my late reply.

Are you running AdwCleaner on Windows Vista?

Re: Remove botton

Any idea? thanks.

Re: Remove botton

Hi, thanks. Unfortunately this option is still not working, even launching it from Downloads folder :(  https://postimg.cc/3dqxcpV2

Re: Remove botton

Hi,

Can you try again, but this time launching AdwCleaner through the Downloads folder?

Note that even if AdwCleaner itself (the executable) is still present, the AdwCleaner folder (located at C:\AdwCleaner) should be removed when you click Uninstall.

About the notification by email, we've had some issues recently but it's now fixed.

Re: Remove botton

Hi, no, it is located in E:\ , I never had it in Download folder. Yes, I downloaded 7.2.7.0 from toolslib site, the app work well; only since 7.2.6.0 the "remove" botton has no effects. I can update it by simply manually deleting it, but this remove botton shows that there is a problem. Its is strange. PS. only in this moment I received the notification email of your replies.

Re: Remove botton

Greetings,

Where is AdwCleaner located when you try to "uninstall" it? Is it inside the Downloads folder?

Thanks,