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Hello,

Thanks. Can you also share me the logfile from

C:\AdwCleaner\AdwCleaner[CXXX].txt
C:\AdwCleaner\AdwCleaner[SXXX].txt

Regards,

2016-06-15 17:09:11 : [Notice]        Running from C:\AdwCleaner
2016-06-15 17:09:11 : [Notice]        Scan started
2016-06-15 17:09:11 : [Success]        Internet connection is UP
2016-06-15 17:09:12 : [Success]        Loaded C:\Users\migue\AppData\Local\Temp\sqlite.dll 
2016-06-15 17:09:12 : [Success]        Opened C:\AdwCleaner\adwcleaner.db
2016-06-15 17:09:12 : [Success]        Database v...

Hello,

Can you tick the option "Activate the debug mode" before clicking on "Clean" ? Then, you should get a logfile in C:\AdwCleaner\AdwCleaner_dbg_xxxxxx.log - can you copy/paste it here when it freezes ?

Regards,

I'm using Adwcleaner 5.20 on a computer with Windows 10 installed. When I press the 'scan' button everything works fine, but once I hit the 'clean' button the program freezes. 

Bonjour !

C'est effectivement un faux positif.. Il sera corrigé sous peu !

Thanks for the feedback :)

@fr33tux

Thanks!!! ... for any reason the database didn't update itsself the last days after activating the "Scan" button ... but now it worked and the tracing key disappeared

Hello,

@AlexBlack

You should get it automatically when clicking on the "Scan" button with an active internet connection.

For you folks probably a simple question: how do I get the latest database update?

Thanks for the update : ))))))