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Hello,

Thanks! I think I've identified the issue, which should be fixed in the coming v6.043.

Thanks!

I had several unwanted programs including adware and malware, and malwarebytes and adwcleaner removed most but UCguard and UCguard.sys still remain when scanning with adwcleaner. I had attempted to remove all unwanted programs in bulk and adwleaner would stop responding and I would have to restart my computer. I eventually narrowed the issue down to UCguard and now it is all that remains. I hav...

Hello,

My AdwCleaner log, found many issues, but the folders are listed, which I had to remove manually, because it always crashed once it started cleaning them.

http://pastebin.com/Lc2t5PVi

Regards.

Greetings,

First of all, thanks for your feedback.

You did nothing wrong. It would just have been easier with a debug logfile but we can still try to understand what was the issue.

Can you please share the scan logfile showing the folders that you cleaned manually?

Regards.

Bonjour merci pour votre réponse j'ai regarder votre lien mais le souci j'ai aucune trace appelées ssn.exe dans mon getionnaire de tache

Vous trouverez des tâches appelées ssn.exe en cours d'exécution dans le Gestionnaire des tâches qui utilisent une grande quantité de puissance du processeur. Ces processus auront une description appelée ssn.     Votre Internet va devenir plus lent.

Merci

Bonjour,

Nous allons essayer autre chose donc :

• Appuyez sur la touche Windows puis écrivez "Diagnostic de mémoire Windows" et lancez l'application trouvée;
• Un redémarrage sera nécessaire, sauvegardez tous vos travaux en cours puis cliquez sur "Redémarrer maintenant et rechercher les probèmes éventuels (recommandé)";
• Au redémarrage, un processus "Windows Memory Diagnostics Tool" va se lancer...

Greetings,

We'll try to fix this issue. I'll need you to do something for me :

Can you relaunch AdwCleaner, click on Tools -> Options and tick "Debug" in "Mode" section.

Do a scan and a clean, the crash should still occur. Simply exit the freezed window. Then, host the file "C:\AdwCleaner\AdwCleaner_Debug.log" on https://up2sha.re/ and copy/paste here the generated link.

Thanks.

Greetings,

First of all, sorry for the late answer.

DelFix is no longer being updated by its author. Therefore, we won't be able to fix this issue..

Regards.

Greetings,

This issue has been fixed in the last database update.

Thanks!

Ci-joint le copié collé. Bien cordialement.

Malwarebytes Anti-Malware
www.malwarebytes.org

Date de l'analyse: 30/12/2016
Heure de l'analyse: 01:48
Fichier journal: aaa.txt
Administrateur: Oui

Version: 2.1.8.1057
Base de données de programmes malveillants: v2016.12.29.07
Base de données de rootkits: v2016.11.20.01
Licence: Gratuit
Protection contre les programmes malveillants: Désactivé
Prot...