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Hello,

Since AVG says it's a false threat, it should no longer be detected in a few days..

Here are some more informations from AVG customer support area : https://support.avg.com/answers?id=906b0000000LTe4AAG

Regards.

# AdwCleaner v6.000 - Logfile created 16/08/2016 at 20:17:41
# Updated on 12/08/2016 by ToolsLib
# Database : 2016-08-16.1 [Server]
# Operating System : Windows 10 Home  (X64)
# Username : owner - LENOVO-PC
# Running from : C:\Users\owner\AppData\Local\Microsoft\Windows\INetCache\IE\3UKARA6V\adwcleaner_6.000.exe
# Mode: Clean
# Support : https://toolslib.net/forum  

The source is AdwCleaner (...

# AdwCleaner v6.000 - Logfile created 16/08/2016 at 20:17:41 # Updated on 12/08/2016 by ToolsLib # Database : 2016-08-16.1 [Server] # Operating System : Windows 10 Home  (X64) # Username : owner - LENOVO-PC # Running from : C:\Users\owner\AppData\Local\Microsoft\Windows\INetCache\IE\3UKARA6V\adwcleaner_6.000.exe # Mode: Clean # Support : https://toolslib.net/forum  

My name is Namir BSATA

My ...

In the past versions of AdwCleaner Techware.exe was whitelisted.  But it seems that the new version (v6.0.0.0) does not have it whitelisted.

Techware is a computer maintenance software we created that performs regularly scheduled maintenance on a PC. For instance defragging, Updates, Malware removal, computer components testing and so on.  It logs everything into the user's account on Techw...

Bonjour 

j'ai un probleme juste avant la fin de la recherche il me marque :

Line 10549 (File

"C:\Users\christiane\Downloads\adwcleaner_6.000.exe"):

Error: Variable used without being declared.

Please someone knows how to desinfect IDP.ALEXA.51? Every time I boot my Pc sudenly appears a threat detect by AVG Antivirus: "threat - IDP.ALEXA.51. I don't know I have to do, because AVG suport says that is a false threat. 

Bonjour,

Bonjour,

C'est ce que j'appelle "un nivellement par le bas" puisque cela s'adresse aux utilisateurs qui ne connaissent pas le fonctionnement de Windows.

C'est votre choix, mais pour moi ça n'apparait pas "Pro"...

Cordialement,

---

HiSpeed, 2016-08-16 08:59:04 (UTC)

C'est une solution qui permet au plus grand nombre d'utiliser le logiciel. Pour les utilisateurs avancés, la version e...

Greetings,

Can you activate the debug mode and start a cleaning process until it hangs? Then simply close AdwCleaner, launch it again and share us the debug logfile.

Here's the documentation if needed: https://toolslib.net/forum/viewthread/182-en-adwcleaner-documentation/

Do not hesitate to tell me if you don't understand something. :)

Thanks!

Regards.

Greetings,

We'll need these logfiles. Without them, we can't know which elements are not deleted.

Also, you can at least give us their names.

Thanks in advance.

Regards.

Yep it's been removed from the detections so adwcleaner didn't find anything.

Thank you!