Rechercher

Hello,

Can you try in safe-mode (with network support) and tell me if it works ? It seems to solve the problem for a lot of users.. In the meantime, we're still investigating for the root cause.

Thank you for your help.

Hello,

Ok.

Please download and use the latest version (Do a simple scan for the first time).

Share me the logfile like above.

Regards,

Here's the Report after running the ZHPFix tool, but didn't select the ZHPFix REMOVAL while it was running. Was I right?

Script ZHPFix:

O42 - Logiciel: Adobe Shockwave Player 12.0 - (.Adobe Systems, Inc.) [HKLM][64Bits] -- {0099B484-C24C-4D5F-8167-B0F6DF196E72} ©
HKLM\SOFTWARE\Wow6432Node\McAfee
HKLM\SOFTWARE\Wow6432Node\Safer Networking Limited
HKCU\SOFTWARE\BitDefender
HKCU\SOFTWARE\McAfe...

Here's the Report after running the ZHPFix tool, but didn't select the ZHPFix while it was running. Was I right?

Script ZHPFix:

O42 - Logiciel: Adobe Shockwave Player 12.0 - (.Adobe Systems, Inc.) [HKLM][64Bits] -- {0099B484-C24C-4D5F-8167-B0F6DF196E72} ©
HKLM\SOFTWARE\Wow6432Node\McAfee
HKLM\SOFTWARE\Wow6432Node\Safer Networking Limited
HKCU\SOFTWARE\BitDefender
HKCU\SOFTWARE\McAfee
P2 - EX...

Hi

probably depending of configuration XP-SP3... someones work, others do not !!!

very ennoying at all.................

Seems same problem with .023 as was with .019, 020 and ,021.  Run file get HDD activity light then nothing. .018 worked and .022 worked. renaming .021 and .023 to adwcleaner.exe allows program to run.

Hello,

Please repeat what you did with Chapi with ZHPFix, but using the following content :

Script ZHPFix:

O42 - Logiciel: Adobe Shockwave Player 12.0 - (.Adobe Systems, Inc.) [HKLM][64Bits] -- {0099B484-C24C-4D5F-8167-B0F6DF196E72} ©
HKLM\SOFTWARE\Wow6432Node\McAfee
HKLM\SOFTWARE\Wow6432Node\Safer Networking Limited
HKCU\SOFTWARE\BitDefender
HKCU\SOFTWARE\McAfee
P2 - EXT: (...) -- C:\Progr...

Hello,

Here's MalwareByte's log:

Malwarebytes Anti-Malware www.malwarebytes.org

Scan Date: 11/30/2015 Scan Time: 5:32 PM Logfile: Scan.txt Administrator: Yes

Version: 2.2.0.1024 Malware Database: v2015.11.30.06 Rootkit Database: v2015.11.26.01 License: Free Malware Protection: Disabled Malicious Website Protection: Disabled Self-protection: Disabled

OS: Windows 7 Service Pack 1 CPU: x64 F...

Hello,

We'll use MBAM to remove some stuff, and then clean the remainings with ZHPFix like you did with Chapi if needed :

• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
• If something is detected, cho...

Hello,

Can you provide me the following files :

• AdwCleaner[S0]
• AdwCleaner[C1]

The slowness appeared suddendly ?

Regards,