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After the posted logs, can you try launching the application in "Safe Mode" see if it works then? If it does, try to do a scan with both software.

@ fr33tux

I tried AdwCleaner on 2 different PCs, first one is mine running on Windows 10 x64 and the second that of a friend with Windows 7 32bits. On my PC, many previous versions of AdwCleaner had already been launched. On my friend's PC, it was the first use I believe (but it's not sure).

On my friend PC to disinfect, MiPony was installed and obviously AdwCleaner try to remove all traces o...

# AdwCleaner 7.0.1.0 - Logfile created on Fri Aug 04 17:28:24 2017 # Updated on 2017/05/08 by Malwarebytes # Database: 07-31-2017.1 # Running on Windows 7 Ultimate (X64) # Mode: scan # Support: https://www.malwarebytes.com/support

***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

PUP.Adware.Heuristic, C:\ProgramData\{057DC76A-EA02-4CB2-AD10-10F4D94320D6} PUP.Adwa...

and for theese BUGS..??..:

1) ..as the event's logs BUG..

 2) and the pop up alert BUG that claims you are not running the latest vers...

.....???...

:(

Bjr ^^

Ci-joint le debug log fait avec la version béta téléchargé:(plus de fichier suspect ^^ )

https://up2sha.re/file?f=FKo6b9a6

Vu que je ne sais pas si c'était avec cette version qu'il fallait le faire ci dessous le debug log avec la version qui me voyait le fichier d'acronis comme suspect:

https://up2sha.re/file?f=AWCIgPNP

Bonne journée

GG

Bjr ^^

Ci-joint le debug log fait avec la version béta téléchargé:(plus de fichier suspect ^^ )

https://up2sha.re/file?f=FKo6b9a6

Vu que je ne sais pas si c'était avec cette version qu'il fallait le faire ci dessous le debug log avec la version qui me voyait le fichier d'acronis comme suspect:

https://up2sha.re/file?f=AWCIgPNP

Bonne journée

GG

@GEGEPING

Pouvez vous lancer AdwCleaner, cliquer sur "Outils" > "Options" et cocher "Debug". Ensuite, lancez l'analyse, hebergez le fichier C:\AdwCleaner\AdwCleaner_Debug.log sur https://up2sha.re et collez le lien genere dans votre reponse.

Merci,

Hello,

@Bernard82: It's only a display bug in some cases, files are actually quarantined. I know it's annoying and we're working to resolve it asap.

I have a Dell laptop running Windows 7.  I picked up something (I suspect a Firefox update).  Now Malwarebytes will not open.  I uninstalled it, then downloaded and installed it again as well as Adwcleaner.  Neither one will open.  Malwarebytes shows in the tray but that is it.  All executables show no errors.  They just will not start.  All of this started this morning (8/3/2017).  I have noti...

hi bernard82!

many thxs for yr witness!

yes the quarantine BUG is still UNSOLVEd..as

the event's logs BUG..

and the pop up alert BUG that claims you are not running the latest vers...

before the infaust acquisition of malawarebytes this NEVER happened..

what a pity..

:(