I am helping a friend clean a grossly infected computer. Windows 10. Uses McAfee AV.
He ran Malwarebytes 3 without difficulty and it cleaned with no problem at all. I do have the log if needed but cannot find a way to attach the text file
He then attempted to use AdwCleaner v. 7.0.3.1 but it would not complete cleaning and received a box with notification that a problem had stopped the clean....
Greetings,
Sorry for the late answer.
Try to uncheck every registry element detected before pushing the Clean button. Then, it should work as expected.
This issue is known and will be resolved with the release of the 7.1 version.
Regards.
Hello,
About Windows XP, please check the following link: https://www.microsoft.com/en-us/windowsforbusiness/end-of-xp-support
This could be a worm (Network virus). And you might need to reflash your routers software. Check your network settings or network device and see if there are static IP's in place. Could you try disconnecting from the network, cleaning up your PC with Malwarebytes and Adwcleaner, restart PC and see if the issue persists? If it doesn't, try connecting to a different network and see if it happens...
This could be a worm (Network virus). And you might need to reflash your routers software. Check your network settings or network device and see if there are static IP's in place. Could you try disconnecting from the network, cleaning up your PC with Malwarebytes and Adwcleaner, restart PC and see if the issue persists? If it doesn't, try connecting to a different network and see if it happens ...
Thanks John! That is reassuring. Do you think you could check about the files for another computer of mine? I just want to be sure that the registry will be okay.
# AdwCleaner 7.0.1.0 - Logfile created on Sat Aug 26 17:28:02 2017 # Updated on 2017/05/08 by Malwarebytes # Database: 08-25-2017.1 # Running on Windows 10 Home (X64) # Mode: scan # Support: https://www.malwarebytes.com/support
...I got that too, I noticed i always got wrong Chcksums from the author's site.
I tried with different browser to no avail, then tried and made it from Filehippo with right checksum.
Now running it, it told me it's an old version and I should download the newer one, though everything seems right as above and in "about" info
emagi, 2017-09-02 22:50:44 (UTC)
as emagi stated in the previous th...
I got that too, I noticed i always got wrong Chcksums from the author's site.
I tried with different browser to no avail, then tried and made it from Filehippo with right checksum.
Now running it, it told me it's an old version and I should download the newer one, though everything seems right as above and in "about" info
# AdwCleaner 7.0.2.1 - Logfile created on Wed Aug 30 21:15:03 2017 # Updated on 2017/29/08 by Malwarebytes # Database: 08-30-2017.1 # Running on Windows 10 Pro (X64) # Mode: scan # Support: https://www.malwarebytes.com/support
***** [ Services ] *****
No malicious services found.
***** [ Folders ] *****
No malicious folders found.
***** [ Files ] *****
PUP.Optional.Legacy, C:\Users\Oris\...
A quick bump up the post to get admins/mods here to confirm and double check my concerns. Also, the other thread hasn't been confirmed by admins/mods as well. We will see how it turns out, could be just another bug with Adwcleaner.
