ad hijacker not removed by any program - its hiding somewhere

on Disinfection by ****

Ugg... I have this stupid ad hijacker that i cannot find to remove and it is driving me crazy!   When browsing in Chrome  and you click on anything it opens a new tab wanting to you download some software to update files on your computer, or directs you to a buy a russian bride website, or tells you have a virus that must be removed in 60 seconds... if you get that one it locks up your computer...

Re: AdwCleaner v5.201 - Rapport créé le 31/07/2016 à 22:41:09

Rapport de ZHPFix 2015.10.19.9 par Nicolas Coolman, Update du 19/10/2015
Fichier d'export Registre :
Run by client at 02/08/2016 08:02:21
High Elevated Privileges : OK
Windows 8 Home Premium Edition, 64-bit Service Pack 1 (10586)

Corbeille vidée (00mn 07s)
Dossier Prefetcher vidé

========== Processus mémoire ==========
SUPPRIMÉ: Memory Process: C:\Users\client\AppData\Roaming\inst.exe

=====...

Re: AdwCleaner v5.201 - Rapport créé le 31/07/2016 à 22:41:09

Bonjour,

Vous pouvez mettre à jour Windows 10 sans attendre, cela ne gênera pas le reste.

Je viens de relire le rapport, voici ce que je vous demande de faire dans un premier temps :

  • Si un raccourci portant le nom de ZHPFix sur trouve sur votre bureau, lancez-le.
  • Sinon, rendez-vous sur la page de téléchargement de ZHPFix, puis cliquez sur le bouton bleu "Nicolas Coolman - Télécharger" et in...

Re: A quand une mise à jour

bonjour, plus d'infection.

 

MERCI de votre aide.

Re: 1st time user, Should I delete the folowing windows files?

Thanks for the help...

# AdwCleaner v5.201 - Logfile created 01/08/2016 at 10:55:22
# Updated 30/06/2016 by ToolsLib
# Database : 2016-07-31.4 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (X64)
# Username : Owner - MYITP-SPARE-PC
# Running from : C:\Users\Owner\Desktop\adwcleaner_5.201.exe
# Option : Clean
# Support : https://toolslib.net/forum

***** [ Services ] *****...

Adwcleaner cannot remove bsdriver.sys and cherimoya.sys

on AdwCleaner by ****

Hi,

I ran adw cleaner on my windows 10 laptop. It removed a lot of bad stuff already (great!). But I still have one service and two files that cannot be removed by adw cleaner. The two files and the service are found by adwcleaner, I click on "nettoyer", but then after restart they still appear on the list.

Here is the report from ADW cleaner :

# AdwCleaner v5.201 - Rapport créé le 01/08/20...

AdwCleaner v5.201 - Rapport créé le 31/07/2016 à 22:41:09

# AdwCleaner v5.201 - Rapport créé le 31/07/2016 à 22:41:09
# Mis à jour le 30/06/2016 par ToolsLib
# Base de données : 2016-07-31.4 [Serveur]
# Système d'exploitation : Windows 10 Home  (X64)
# Nom d'utilisateur : client - MARIETTE
# Exécuté depuis : C:\Users\client\Desktop\adwcleaner_5.201.exe
# Option : Scanner
# Support : https://toolslib.net/forum

***** [ Services ] *****

***** [ Dossie...

Re: 1st time user, Should I delete the folowing windows files? log

# AdwCleaner v5.201 - Logfile created 31/07/2016 at 15:11:51
# Updated 30/06/2016 by ToolsLib
# Database : 2016-07-31.3 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (X64)
# Username : Owner - MYITP-SPARE-PC
# Running from : C:\Users\Owner\Downloads\adwcleaner_5.201.exe
# Option : Scan
# Support : https://toolslib.net/forum

***** [ Services ] *****

***** [ Folders ] ***...

Re: Help...What is this?

# AdwCleaner v5.201 - Logfile created 30/07/2016 at 06:02:03 # Updated 30/06/2016 by ToolsLib # Database : 2016-07-21.2 [Local] # Operating system : Windows 7 Ultimate Service Pack 1 (X64) # Username : CQ62 - CQ62-PC # Running from : C:\Users\CQ62\Downloads\adwcleaner_5.201.exe # Option : Scan # Support : https://toolslib.net/forum

***** [ Services ] *****

***** [ Folders ] *****

***** [ F...

Re: Help...What is this?

#2 

# AdwCleaner v5.201 - Logfile created 24/07/2016 at 03:15:42 # Updated 30/06/2016 by ToolsLib # Database : 2016-07-21.2 [Server] # Operating system : Windows 7 Ultimate Service Pack 1 (X64) # Username : CQ62 - CQ62-PC # Running from : C:\Users\CQ62\Downloads\adwcleaner_5.201.exe # Option : Clean # Support : https://toolslib.net/forum

***** [ Services ] *****

[-] Service Deleted : rtop

*...