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Hello,

Sorry for the delay.

1. Please download CCleaner,
2. Go in Options tab > Advanced, untick Only delete Windows temporary files older than 24 hours.
3. Then in Options  tab > Surveillance, untick the both boxes.
4. In the Clean tab, click on "Clean".
5. When the cleaning is done, go in the "Registry" tab, click on "Find errors" and then "Fix".

Then, re-launch AdwCleaner, update it to v5.014 and mak...

I'm aware that I can "uncheck" specific items.  Unfortunately, I have no way to know if I have correctly identified all required items - specially in the area of the registry, where the items may not be easy to identify - and I have no way to mark these choices (that I'm aware of) as "permanent" so that I don't have to go through the same procedure each time I perform a scan.

Hello,

Thanks. The registry key seems locked but unused (it's harmless).

Can you export it :

• Download RegToolExport
• Paste the following content in the text field, and click on [Exporter]
• Then, upload the .reg file on Up2Sha.re and share me the link.

I'd like a new ZHPDiag report to check (please refer to the instructions above).

Regards,

Bonjour, je ne peux plus utilier ADWcleaner. Quel que soit la version, 3, 4 ou 5. Il effectue le scan, puis lors du nettoyage, il gèle. Je dois alors peser sur le bouton de démarrage de l'ordi et l'éteindre.

Avez-vous un truc à me donner pour passer au travers du nettoyage..

J'ai activé la section déboggage que je vous joint.

2015-10-18 12:06:16 : [Notice]        Clean started 
2015-10-18 1...

Sure and thanks in advance, here is logfile:

# AdwCleaner v5.013 - Logfile created 16/10/2015 at 19:16:48
# Updated 09/10/2015 by Xplode
# Database : 2015-10-16.1 [Server]
# Operating system : Microsoft Windows XP Service Pack 3 (x86)
# Username : roc - ROCKY
# Running from : C:\Documents and Settings\roc\My Documents\Downloads\adwcleaner_5.013.exe
# Option : Cleaning
# Support : http://tools...

Hi,

cannot delete this registry entry:

HKU\S-1-5-21-2104831317-3245060443-4232704113-1001\Software\AppDataLow\{5F189DF5-2D05-472B-9091-84D9848AE48B}  

Can somebody help me?

I ran AdwCleaner to help eliminate some issues I have encountered and v5.013 incorrectly deleted at least two folders, following are the two lines from the log.

[-] Folder Deleted : C:\CommonShare
[-] Folder Deleted : C:\Program Files (x86)\Rightword Enterprises

The CommonShare folder was created by me for CodeTwo support to sync Outlook catagories across my personal systems. Rightword Enter...

Hello,

AdwCleaner is a portable software.

 I do not agree with this formulation. Portable programs don't leave traces in the registry. AdwCleaner creates entry in the

HKEY_LOCAL_MACHINE\ SOFTWARE\AdwCleaner

And remove it only when uninstalling.

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regist, 2015-10-09 10:19:15 (UTC)

you're right, I was just trying to explain that AdwCleaner isn't provided with a setup executable. (At leas...

AdwCleaner is a portable software.

 I do not agree with this formulation. Portable programs don't leave traces in the registry. AdwCleaner creates entry in the

HKEY_LOCAL_MACHINE\ SOFTWARE\AdwCleaner

And remove it only when uninstalling.

# Username : Removed - Removed
# Running from : C:\Users\Removed\Desktop\AdwCleaner (1).exe
# Option : Scan
# Support : http://toolslib.net/forum

***** [ Services ] *****

***** [ Folders ] *****

Folder Found : C:\ProgramData\CCH Small Firm Services
Folder Found : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\CCH Small Firm Services Folder Found : C:\Users\Removed\AppData\Local\CCH Sm...