Can you help, admins? AdwCleaner has always removed any threat it finds. Today it failed repeatedly to remove these three services it identified as threats. CCleaner, SuperAntiSpyware, Norton, HitMan Pro and Glary all fail to detect anything wrong.
Is this an ADW false positive or if not, how do I remove & replace the services permanently if they are infected?
In regedit the service keys ar...
This is my first time using AdwCleaner. I am not sure where these services are and how to delete them manually.
# AdwCleaner v6.000 - Logfile created 18/08/2016 at 23:24:40
# Updated on 12/08/2016 by ToolsLib
# Database : 2016-08-19.1 [Server]
# Operating System : Windows 8.1 (X64)
# Username : NPHAM - PHAM
# Running from : C:\Users\NPHAM\Desktop\AdwCleaner.exe
# Mode: Clean
# Support : http...Thanks very much. I ran the clean and here is the log.
Appreciate your help!
# AdwCleaner v5.201 - Logfile created 04/08/2016 at 17:24:50 # Updated 30/06/2016 by ToolsLib # Database : 2016-08-04.1 [Server] # Operating system : Windows 10 Home (X64) # Username : Ron - LENOVO-PC # Running from : C:\Users\Ron\Downloads\adwcleaner_5.201.exe # Option : Clean # Support : https://toolslib.net/foru...okay, Mbam removed 80 items. Adwcleaner still founds bsdriver service after that, but was able to remove it. the last scan with adwcleaner says "all clear" !
Mbam log :
Malwarebytes Anti-Malware
www.malwarebytes.org
Protection, 03/08/2016 17:19, SYSTEM, PERICLES, Protection, Malware Protection, Starting,
Protection, 03/08/2016 17:19, SYSTEM, PERICLES, Protection, Malware Protection, Start...Thanks for the help...
# AdwCleaner v5.201 - Logfile created 01/08/2016 at 10:55:22
# Updated 30/06/2016 by ToolsLib
# Database : 2016-07-31.4 [Server]
# Operating system : Windows 7 Professional Service Pack 1 (X64)
# Username : Owner - MYITP-SPARE-PC
# Running from : C:\Users\Owner\Desktop\adwcleaner_5.201.exe
# Option : Clean
# Support : https://toolslib.net/forum
***** [ Services ] *****...# AdwCleaner v5.201 - Logfile created 30/07/2016 at 03:44:59 # Updated 30/06/2016 by ToolsLib # Database : 2016-07-21.2 [Local] # Operating system : Windows 7 Ultimate Service Pack 1 (X64) # Username : CQ62 - CQ62-PC # Running from : C:\Users\CQ62\Downloads\adwcleaner_5.201.exe # Option : Clean # Support : https://toolslib.net/forum
***** [ Services ] *****
***** [ Folders ] *****
***** [ ...
# AdwCleaner v5.201 - Logfile created 29/07/2016 at 01:26:26 # Updated 30/06/2016 by ToolsLib # Database : 2016-07-21.2 [Local] # Operating system : Windows 7 Ultimate Service Pack 1 (X64) # Username : CQ62 - CQ62-PC # Running from : C:\Users\CQ62\Downloads\adwcleaner_5.201.exe # Option : Clean # Support : https://toolslib.net/forum
***** [ Services ] *****
***** [ Folders ] *****
***** [ ...
#4
# AdwCleaner v5.201 - Logfile created 25/07/2016 at 22:30:47 # Updated 30/06/2016 by ToolsLib # Database : 2016-07-21.2 [Local] # Operating system : Windows 7 Ultimate Service Pack 1 (X64) # Username : CQ62 - CQ62-PC # Running from : C:\Users\CQ62\Downloads\adwcleaner_5.201.exe # Option : Clean # Support : https://toolslib.net/forum
***** [ Services ] *****
[-] Service Deleted : sp_rsd...
#2
# AdwCleaner v5.201 - Logfile created 24/07/2016 at 03:15:42 # Updated 30/06/2016 by ToolsLib # Database : 2016-07-21.2 [Server] # Operating system : Windows 7 Ultimate Service Pack 1 (X64) # Username : CQ62 - CQ62-PC # Running from : C:\Users\CQ62\Downloads\adwcleaner_5.201.exe # Option : Clean # Support : https://toolslib.net/forum
***** [ Services ] *****
[-] Service Deleted : rtop
*...
Okay,thanks.Thats the log
# AdwCleaner v5.201 - Logfile created 29/07/2016 at 01:26:26
# Updated 30/06/2016 by ToolsLib
# Database : 2016-07-21.2 [Local]
# Operating system : Windows 7 Ultimate Service Pack 1 (X64)
# Username : CQ62 - CQ62-PC
# Running from : C:\Users\CQ62\Downloads\adwcleaner_5.201.exe
# Option : Clean
# Support : https://toolslib.net/forum
***** [ Services ] *****
****...