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Hello,

Those issues will be fixed with the upcoming 7.1 release.

In the meantime, please try to use Malwarebytes by following this link: https://toolslib.net/downloads/viewdownload/309-malwarebytes/

Let me know how it goes.

Regards.

Hello,

Those issues will be fixed with the upcoming 7.1 release.

In the meantime, please try to use Malwarebytes by following this link: https://toolslib.net/downloads/viewdownload/309-malwarebytes/

Regards.

I recently did scans that removed the listed registry files. Will this cause problems, or are they safe to remove?

PUP.Optional.Legacy, [Key] - HKU\S-1-5-21-1745523471-2157326767-3355521870-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-09242017083000032\Software\Host App Service

PUP.Optional.Legacy, [Key] - HKU\S-1-5-21-1745523471-2157326767-3355521870-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260...

I am helping a friend clean a grossly infected computer. Windows 10. Uses McAfee AV.

He ran Malwarebytes 3 without difficulty and it cleaned with no problem at all. I do have the log if needed but cannot find a way to attach the text file

He then attempted to use AdwCleaner v. 7.0.3.1 but it would not complete cleaning and received a box with notification that a problem had stopped the clean....

Bonjour,

Merci beaucoup pour votre prompte réponse.

Cordialement.

Bonjour,

Quelques questions pour commencer :

1. Quelle est la version de Windows et disposez-vous des dernières mises à jour ?
2. Avez-vous une protection antivirus résidente ?

Cordialement.

Bonjour,

Il s'agit d'un FP et il sera corrigé rapidement.

Désolé pour la gêne occasionnée.

Cordialement.

Bonjour,

Suite une analyse de ce jour AdwClener a détecté : PUP.Adware.Heuristic, Bitdefender Agent WatchDog_65D6944A0EF74FDAB96E31112AD39864 . Après plusieurs tentatives de destruction celui-ci est toujours présent à l'analyse suivante.

S'agit-il d'un Adware réel et dans ce cas comment l'éliminer, ou est-ce un faux positif utilisé par mon anti-virus Bitdefender. L'analyse par Malwarebytes  n...

I tried using AdwCleaner version 7.0.3.1, but every time it stopped working.

I already tried "Mode > Debug", "Database > Local", Uninstalled AdwCleaner and running it as admin.

I'm using Windows 10 Pro with Bitdefender Antivirus Plus 2018 (no warnings from Bitdefender).

Hello,

As asked by fr33tux, we need the scan and clean logfiles in order to restore your files.

Regards.