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Hello,

You should be able to decline the "out of date" popup in order to use the beta version I linked to. Can you try again using the link provided above?

Thanks!

I have downloaded the new version when I started it I had a window pop up to say that it was out of date. I clicked on the link and it downloaded the same version that I had before and I get the same problem Windows close the when it started to clean. Before with the older version I had no problem.

UPDATE: Just did a search for any Crossrider folders, didn't find anything. I think pando is used by several MMOs.

also Roguekiller and Mbam's threat scan didnt find anything

I have just recently downloaded the new version, before it worked very well now when I run the software and then I want to clean my computer, windows tells me that it will close the program as it has stopped running. I have done this several times and I still get the same problem.

Can anyone help me

Hi

I'm running the latest version of ADW cleaner and got this back as my report.

***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

PUP.Optional.CrossRider, C:/Users\Gamefan\AppData\Roaming\app

***** [ Files ] *****

No malicious files found.

***** [ DLL ] *****

No malicious DLLs found.

***** [ WMI ] *****

No malicious WMI found.

***** [ Shortcuts ] *****

...

Are these keys FPs? Could someone verify this? Thank you.

# AdwCleaner 7.0.0.0 - Logfile created on Sun Jul 23 10:21:28 2017 # Updated on 2017/17/07 by Malwarebytes # Database: 07-16-2017.1 # Running on Windows 7 Home Premium (X86) # Mode: scan # Support: https://www.malwarebytes.com/support

***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

No malicious folders...

PUP is a potentially unwanted program. Basically, something that comes with bundleware or through other sources. As fr33tux mentioned, you should just remove them and not worry about it much. In general, if you see something with WARE in scans, it is some form of malware.

Hello, firstly, thanks for this amazing tool

I can't see the Quarantine items (file(s)/folder(s)/registry etc..)

I  see that message(every scan)

2017-07-22 21:35:20.459 DEBUG [4180] [MainUI::buttonScanClicked@292] [i] Scan button clicked (-31986)
2017-07-22 21:35:20.463 DEBUG [2356] [MainUI::Entry@1241] [+] Checking for update...
2017-07-22 21:35:21.399 DEBUG [2356] [AdwCleanerSDK...

Update re Win 10.

The tools/options alterations do stick except the delete tracing keys and reset winsock which keep reappearing.  

Hello,

Please zip the folder C:\AdwCleaner, host it on https://up2sha.re and share the generated link here.