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Je ne peux pas lancer CCleaner,Malwarebytes etc.. pour certaines erreurs que j'ai mis entre parenthèses dans mon post.En parlant de "réinstaller AdwCleaner" j'ai désinstaller AdwCleaner via celui-ci et maintenant il ne fonctionne plus du tout.Lorsque je le lance il ne répond pas.

Merci.

Hello,

I wish I could get you more details about the issue but that's all we got for now. :-/

Regards.

bonjour idem ce jour avec malwarebyte s mais aprés analyse de celui ci avec G data antivirus à mon avis il s'agit d'un faux positif ayant parcouru la toile je n'ai rien trouvé concernant ce type de fichier  @+

Hello,

Sorry, I don't understand your problem - can you share some details?

Hello,

Sorry for the delay.

Can you stop the Chrome synchronization, and then retry with AdwCleaner?

-> https://support.google.com/chrome/answer/1181420?hl=en

i will try to fix that, but more information about this Issue will be very Helpfull

IT WORKED!!!

Thanks a lot. It completed the cleaning and rebooted.

Here's the log file: https://up2sha.re/file?f=Yq8OSrWpA6Kg

What about the folder I unchecked? Is it gonna cause any problems? (It was " C:\Users\Vaishnavi\AppData\Local\Firefox " when I scanned it)

Thanks again, had been trying to get rid of the malware for ages, helped me out a lot!

Hello,

You can find some more details here: https://forums.malwarebytes.com/topic/197749-advanced-system-care-10/#comment-1108877

Regards.

Hello,

Can you please try to uncheck the following element (in the folders tab) and then press the clean button.

• C:\Users\Vaishnavi\AppData\Roaming\Firefox

Please, tell me what happens.

Regards.

.