Re: Firefox-Addon "Super Drag": false detection?

Hello,

It has been removed from the database.

Regards,

Re: False Detection by AdwCleaner

Hello,

Both extensions have been removed from the database.

Regards,

Xplode.

Re: AdwCleaner Report

Hello,

Oh, sorry I misunderstood.

So no, we'll remove every tool we used at the end, including ZHPFix :)

Can you regenerate a ZHPDiag report to make a last check ?

Regards,

Re: Strange weired Intermittent Background Sound in my laptop speakers

Hello,

So, I don't see anything who could create such an issue for the speakers.. It's really strange. Does the problem persists when you plug external speakers ?

We have some stuff to remove :

  • Download ZHPFix here,
  • Copy the whole lines below, including "Script ZHPFix" :
Script ZHPFix:

HKLM\SOFTWARE\Wow6432Node\McAfee.com
HKLM\SOFTWARE\Wow6432Node\Norton
HKCU\SOFTWARE\MCAFEE
O43 - CFD: 29...

Re: False Positive for GeekBuddy

Hello,

Can you provide the GeekBuddy detections from AdwCleaner ?

As rufus415 said, GeekBuddy is often bundled with other software and installed without any user consent. If you are a Product Manager, I hope that you'll take note of this remark and stop to distribute GeekBuddy using such a tendancious way.

Regards,

Re: Strange weired Intermittent Background Sound in my laptop speakers

Hello,

Ok. We'll take a look on the other part of the system :

 

  • Download ZHPDiag from Nicolas on his website
  • Then run it with administrator's rights (with right click)
  • Then upload the log file on up2share (you will find it on your desktop, just drop the file on the upload zone)
  • Then post the link in your reply

The sound in your speaker sounds like "what" ? Parasites or something more spe...

Re: AdwCleaner Report

Hello,

Perfect.

Question: while the ZHPFix was running didn't select Remove the application,OK?

You should have to actually. But it's my fault, I haven't explained it, sorry.

To remove it manually :

  1. Go to the start menu
  2. Click on Control Panel
  3. Programs > Uninstall a program
  4. Look for Adobe Shockwave Player 12.0
  5. Right click on it > Uninstall

To do a final check, can you then generate a ...

False Positive for GeekBuddy

Hello, I'm Product Manager of Comodo- LPS Products. GeekBuddy is one of our remote PC support product. For more details please visit www.geekbuddy.com Currently, we detected an issue that Xplode AdwCleaner product detects GeekBuddy's shortcuts and registry keys as malicious and deletes them. This behavior significantly effecting our product's functionality. In addition to that, we are receiving...

Re: AdwCleaner Report

Hello,

No, after the cleaning with ZHPFix, there should be a logfile on your Desktop :

I need the content of this file.

Regards,

Re: bizarre voice in my laptop speakers

Hello,

Ok.

Please download and use the latest version (Do a simple scan for the first time).

Share me the logfile like above.

Regards,