Casastrophic failure

user_avatar rj39ga_al

as soon as I click on adwcleaner.exe pop up box comes up saying 

https://www.malwarebytes.com/adwcleaner/jump/?ref=aqdw

Casastrophic failure

have also right clicked and run ad admin, with same results, as I click on ok on the pop up box, it just bleeps and stays there. its not until i click on scan then click on ok of the pop up box that it finally goes away. the program does its scan, tells me I have threats. then the same pop up box comes up again.and again it wont do anything when i click ok untill I click on clean then ok on the pop up box then another pop up box comes up saying all programs will be closed to ensure proper removal.

Re: Casastrophic failure

# AdwCleaner v6.043 - Logfile created 04/02/2017 at 06:17:54 # Updated on 27/01/2017 by Malwarebytes # Database : 2017-02-03.2 [Local] # Operating System : Windows (TM) Vista Home Premium Service Pack 2 (X64) # Username : user - USER-PC # Running from : C:\Users\user\Downloads\adwcleaner_6.043 (1).exe # Mode: Clean # Support : https://www.malwarebytes.com/support

 

***** [ Services ] *****

 

***** [ Folders ] *****

[#] Folder deleted on reboot: C:\Users\user\AppData\Local\Google\Chrome\User Data\Default\Extensions\chfdnecihphmhljaaejmgoiahnihplgn

***** [ Files ] *****

 

***** [ DLL ] *****

 

***** [ WMI ] *****

 

***** [ Shortcuts ] *****

 

***** [ Scheduled Tasks ] *****

[-] Task deleted: updateTask

***** [ Registry ] *****

 

***** [ Web browsers ] *****

[-] [C:\Users\user\AppData\Local\Google\Chrome\User Data\Default] [startup_urls] Deleted: hxxps://us.search.yahoo.com/yhs/web?hspart=elm&hsimp=yhs-001&type=hdr_s_15_49_orgnl&param1=1&param2=f%3D7%26b%3DChrome%26cc%3Dus%26pa%3DHodor%26cd%3D2XzuyEtN2Y1L1QzutDtDtBtCzy0BtDtDtC0DtCyEtAyByBtDtN0D0Tzu0StCyEtAyDtN1L2XzutAtFtCyDtFtAtFtDtN1L1Czu1M1Q1CtCyDtN1L1G1B1V1N2Y1L1Qzu2SyByB0BtDyB0E0F0CtGyB0CtCyEtG0CyE0A0DtGyDyByCzztG0BtA0AyEyB0A0Dzz0DzztA0B2QtN1M1F1B2Z1V1N2Y1L1Qzu2StAyCyDyDtB0Azz0AtGzzyDtA0EtGyEtCyC0CtG0ByC0E0FtGyD0EtD0AtA0EyB0C0EtCyByC2QtN0A0LzuyE%26cr%3D1401707972%26a%3Dhdr_s_15_49_orgnl%26os%3DWindows%2B(TM)%2BVista%2BHome%2BPremium [-] [C:\Users\user\AppData\Local\Google\Chrome\User Data\Default] [extension] Deleted: chfdnecihphmhljaaejmgoiahnihplgn [-] [C:\Users\user\AppData\Local\Google\Chrome\User Data\Default] [homepage] Deleted: hxxps://us.search.yahoo.com/yhs/web?hspart=elm&hsimp=yhs-001&type=hdr_s_15_49_orgnl&param1=1&param2=f%3D1%26b%3DChrome%26cc%3Dus%26pa%3DHodor%26cd%3D2XzuyEtN2Y1L1QzutDtDtBtCzy0BtDtDtC0DtCyEtAyByBtDtN0D0Tzu0StCyEtAyDtN1L2XzutAtFtCyDtFtAtFtDtN1L1Czu1M1Q1CtCyDtN1L1G1B1V1N2Y1L1Qzu2SyByB0BtDyB0E0F0CtGyB0CtCyEtG0CyE0A0DtGyDyByCzztG0BtA0AyEyB0A0Dzz0DzztA0B2QtN1M1F1B2Z1V1N2Y1L1Qzu2StAyCyDyDtB0Azz0AtGzzyDtA0EtGyEtCyC0CtG0ByC0E0FtGyD0EtD0AtA0EyB0C0EtCyByC2QtN0A0LzuyE%26cr%3D1401707972%26a%3Dhdr_s_15_49_orgnl%26os%3DWindows%2B(TM)%2BVista%2BHome%2BPremium

*************************

:: "Tracing" keys deleted :: Winsock settings cleared

Re: Casastrophic failure

did not see how to attach a file so i did a paste of the adwcleaner txt file.

Re: Casastrophic failure

Greetings,

Can you take a screenshot of that pop up box?

You can then share it using Up2Share : https://up2sha.re/

Thanks.

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