How to add files to "exclusion list", so adwCleaner does not kill processes during cleanup?

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I have a tool FixMe.IT Remote Desktop tool to cleanup a remote machine. But during the support session ADWCleaner kill the processes of FixMe.It Remote Desktop and I loose the session and I am not able to control the remote machine.

Is that possible to either add those tools to white-list or add to some sort of Exclusion list, so they are not killed during cleanup process.

Re: How to add files to "exclusion list", so adwCleaner does not kill processes during cleanup?

Hello,

Do you have the exact name(s) of the processes, or a link where we can test it ?

Regards,

Re: How to add files to "exclusion list", so adwCleaner does not kill processes during cleanup?

You may download the Client from https://c.fixme.it

Here is the names of the files:

TiClientCore.exe

TiClientCoreN.exe TiClientHelper.exe

TiClientHelperx64.exe

TiClientStandalone.exe

TiClientUnattendedTray.exe

TiClientCoreLauncher.exe

TiClientUnattendedService.exe

Re: How to add files to "exclusion list", so adwCleaner does not kill processes during cleanup?

Hello,

After further analysis, this program should now be whitelisted. (The changes will be effective soon).

Sorry for the inconvenience, and thank you for the feedback,

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