adwcleaner cleaned 2 threats and same ones returned next day after cleaning

Hello,

Can you provide the generated logfile ? Usually from C:\AdwCleaner\

Best regards,

c:\users\owner\appDat...

c:\users\owner\appDat...

Search provider   aol.com   web data

Search provider ask.com web data

Is this what you wanted and if not please let me know how to get what your asking because I am not too experienced.

please give me easy walk thru instructions usually i can follow you

Hello,

In the folder C:\AdwCleaner, you should have several .txt files.

Can you host on https://up2sha.re/ the file named AdwCleaner[Sxx].txt, where xx is the greatest number you have ? Then, copy/paste in your message the generated link from up2sha.re.

I don't know where the folder is  when I do clean its showing up clean but usually next day it comes back.

I copied this I don't know if that is what you want

C:\AdwCleaner\AdwCleaner[C0].txt - [1064 Bytes] - [03/09/2016 10:26:33] C:\AdwCleaner\AdwCleaner[C2].txt - [1606 Bytes] - [17/09/2016 11:14:35] C:\AdwCleaner\AdwCleaner[C3].txt - [1500 Bytes] - [18/09/2016 01:13:23] C:\AdwCleaner\AdwCleaner[C4].txt - [1703 Bytes] - [18/09/2016 01:18:28] C:\AdwCleaner\AdwCleaner[C5].txt - [1922 Bytes] - [18/09/2016 19:26:59] C:\AdwCleaner\AdwCleaner[S0].txt - [1190 Bytes] - [03/09/2016 10:25:00] C:\AdwCleaner\AdwCleaner[S10].txt - [2232 Bytes] - [20/09/2016 10:27:36] C:\AdwCleaner\AdwCleaner[S11].txt - [2462 Bytes] - [22/09/2016 15:04:19] C:\AdwCleaner\AdwCleaner[S12].txt - [2536 Bytes] - [22/09/2016 15:44:43] C:\AdwCleaner\AdwCleaner[S13].txt - [1799 Bytes] - [25/09/2016 22:06:10] C:\AdwCleaner\AdwCleaner[S1].txt - [1287 Bytes] - [03/09/2016 11:25:12] C:\AdwCleaner\AdwCleaner[S2].txt - [2127 Bytes] - [17/09/2016 11:13:43] C:\AdwCleaner\AdwCleaner[S3].txt - [1656 Bytes] - [18/09/2016 01:11:54] C:\AdwCleaner\AdwCleaner[S4].txt - [1802 Bytes] - [18/09/2016 01:18:08] C:\AdwCleaner\AdwCleaner[S5].txt - [1792 Bytes] - [18/09/2016 01:22:13] C:\AdwCleaner\AdwCleaner[S6].txt - [2021 Bytes] - [18/09/2016 19:26:36] C:\AdwCleaner\AdwCleaner[S7].txt - [2011 Bytes] - [18/09/2016 20:48:28] C:\AdwCleaner\AdwCleaner[S8].txt - [2240 Bytes] - [19/09/2016 04:16:37] C:\AdwCleaner\AdwCleaner[S9].txt - [2157 Bytes] - [19/09/2016 22:06:05]

########## EOF - C:\AdwCleaner\AdwCleaner[S13].txt - [2530 Bytes] ##########

I may have to wait until it comes up as threats again to copy and paste it for you again

Hello,

• Download MalwareBytes Anti Malware here.
• Launch MalwareByte's Anti Malware from your desktop
• Click on the tab Settings -> Detection & Protection -> PUP/PUM and check "Treat these detections like malware".
• Tab Exam choose Threats, click on Scan now, and click on Launch the exam.
• If something is detected, choose to Quarantine everything. If it asks you to reboot the computer, do it.
• After the reboot (or at the end of the exam), launch Malwarebytes -> click on History -> Application logs -> Select the last exam log -> Show.
• Click on Export -> text file (*.txt) -> Choose the desktop as destination, name the file "report-mbam" for example, and click on Save.
• Paste the logfile in your next answer.

I have malwarebytes on my laptop when i run it no threats come up I have run adwcleaner several times and no threats so far.  Any more suggestions?

I did another scan of malwarebytes on 9/27 no threats  I also did another scan on 9/27 with adwcleaner 2 threats just came up again.I am giving you a copy of the log file and i have no understanding of what else you want and how to get it for you.

C:\AdwCleaner\AdwCleaner[C0].txt - [1064 Bytes] - [03/09/2016 10:26:33] C:\AdwCleaner\AdwCleaner[C2].txt - [1606 Bytes] - [17/09/2016 11:14:35] C:\AdwCleaner\AdwCleaner[C3].txt - [1500 Bytes] - [18/09/2016 01:13:23] C:\AdwCleaner\AdwCleaner[C4].txt - [1703 Bytes] - [18/09/2016 01:18:28] C:\AdwCleaner\AdwCleaner[C5].txt - [1922 Bytes] - [18/09/2016 19:26:59] C:\AdwCleaner\AdwCleaner[C6].txt - [2513 Bytes] - [25/09/2016 22:06:30] C:\AdwCleaner\AdwCleaner[C7].txt - [2433 Bytes] - [25/09/2016 22:19:18] C:\AdwCleaner\AdwCleaner[C8].txt - [2804 Bytes] - [26/09/2016 01:19:33] C:\AdwCleaner\AdwCleaner[S0].txt - [1190 Bytes] - [03/09/2016 10:25:00] C:\AdwCleaner\AdwCleaner[S10].txt - [2232 Bytes] - [20/09/2016 10:27:36] C:\AdwCleaner\AdwCleaner[S11].txt - [2462 Bytes] - [22/09/2016 15:04:19] C:\AdwCleaner\AdwCleaner[S12].txt - [2536 Bytes] - [22/09/2016 15:44:43] C:\AdwCleaner\AdwCleaner[S13].txt - [2613 Bytes] - [25/09/2016 22:06:10] C:\AdwCleaner\AdwCleaner[S14].txt - [2601 Bytes] - [25/09/2016 22:10:41] C:\AdwCleaner\AdwCleaner[S15].txt - [2904 Bytes] - [25/09/2016 22:23:12] C:\AdwCleaner\AdwCleaner[S16].txt - [2895 Bytes] - [26/09/2016 01:23:50] C:\AdwCleaner\AdwCleaner[S17].txt - [2969 Bytes] - [26/09/2016 08:18:11] C:\AdwCleaner\AdwCleaner[S18].txt - [3043 Bytes] - [26/09/2016 08:40:07] C:\AdwCleaner\AdwCleaner[S19].txt - [3117 Bytes] - [26/09/2016 14:57:54] C:\AdwCleaner\AdwCleaner[S1].txt - [1287 Bytes] - [03/09/2016 11:25:12] C:\AdwCleaner\AdwCleaner[S20].txt - [3191 Bytes] - [26/09/2016 16:00:37] C:\AdwCleaner\AdwCleaner[S21].txt - [3265 Bytes] - [26/09/2016 16:09:22] C:\AdwCleaner\AdwCleaner[S22].txt - [3339 Bytes] - [26/09/2016 22:59:09] C:\AdwCleaner\AdwCleaner[S23].txt - [3413 Bytes] - [26/09/2016 23:21:07] C:\AdwCleaner\AdwCleaner[S24].txt - [2905 Bytes] - [27/09/2016 01:15:55] C:\AdwCleaner\AdwCleaner[S2].txt - [2127 Bytes] - [17/09/2016 11:13:43] C:\AdwCleaner\AdwCleaner[S3].txt - [1656 Bytes] - [18/09/2016 01:11:54] C:\AdwCleaner\AdwCleaner[S4].txt - [1802 Bytes] - [18/09/2016 01:18:08] C:\AdwCleaner\AdwCleaner[S5].txt - [1792 Bytes] - [18/09/2016 01:22:13] C:\AdwCleaner\AdwCleaner[S6].txt - [2021 Bytes] - [18/09/2016 19:26:36] C:\AdwCleaner\AdwCleaner[S7].txt - [2011 Bytes] - [18/09/2016 20:48:28] C:\AdwCleaner\AdwCleaner[S8].txt - [2240 Bytes] - [19/09/2016 04:16:37] C:\AdwCleaner\AdwCleaner[S9].txt - [2157 Bytes] - [19/09/2016 22:06:05]



########## EOF - C:\AdwCleaner\AdwCleaner[S24].txt - [3563 Bytes] ##########

Hello,

I really need the logfile content, not just the filename:

• launch Malwarebytes -> click on History -> Application logs -> Select the last exam log -> Show.
• Click on Export -> text file (*.txt) -> Choose the desktop as destination, name the file "report-mbam" for example, and click on Save.
• Paste the logfile in your next answer.

Best regards,

Malwarebytes Anti-Malware www.malwarebytes.org

Scan Date: 9/27/2016 Scan Time: 9:34 AM Logfile: Mbam log.txt Administrator: Yes

Version: 2.2.1.1043 Malware Database: v2016.09.27.08 Rootkit Database: v2016.09.26.02 License: Free Malware Protection: Disabled Malicious Website Protection: Disabled Self-protection: Disabled

OS: Windows 10 CPU: x64 File System: NTFS User: owner

Scan Type: Threat Scan Result: Completed Objects Scanned: 301972 Time Elapsed: 12 min, 10 sec

Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Disabled Heuristics: Enabled PUP: Enabled PUM: Enabled

Processes: 0 (No malicious items detected)

Modules: 0 (No malicious items detected)

Registry Keys: 0 (No malicious items detected)

Registry Values: 0 (No malicious items detected)

Registry Data: 0 (No malicious items detected)

Folders: 0 (No malicious items detected)

Files: 0 (No malicious items detected)

Physical Sectors: 0 (No malicious items detected)

(end)

no answer back

Hello,

Sorry for the delay. Which browser is impacted ? Mozilla Firefox, Google Chrome, ... ?

google chrome

when i send a reply to you I am getting one from me and one from you   why 2? in my email

waiting for reply

Hello,

Then, start AdwCleaner, click on Tools > Options, and tick the checkbox "Chrome preferences" under "Reset" section.

Click on [Ok], then do a scan followed by a Clean, and share the logfile.

Regards,

# AdwCleaner v6.020 - Logfile created 29/09/2016 at 14:41:14
# Updated on 14/09/2016 by ToolsLib
# Database : 2016-09-28.1 [Server]
# Operating System : Windows 10 Home  (X64)
# Username : owner - DESKTOP-4EEOQVB
# Running from : C:\Users\owner\Desktop\adwcleaner_6.020.exe
# Mode: Clean
# Support : https://toolslib.net/forum



***** [ Services ] *****



***** [ Folders ] *****



***** [ Files ] *****



***** [ DLL ] *****



***** [ WMI ] *****



***** [ Shortcuts ] *****



***** [ Scheduled Tasks ] *****



***** [ Registry ] *****



***** [ Web browsers ] *****

[-] [C:\Users\owner\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Deleted: aol.com [-] [C:\Users\owner\AppData\Local\Google\Chrome\User Data\Default\Web data] [Search Provider] Deleted: ask.com

*************************

:: "Tracing" keys deleted :: Winsock settings cleared :: Chrome preferences reset: C:\Users\owner\AppData\Local\Google\Chrome\User Data\Default

*************************

C:\AdwCleaner\AdwCleaner[C0].txt - [1064 Bytes] - [03/09/2016 10:26:33] C:\AdwCleaner\AdwCleaner[C2].txt - [1606 Bytes] - [17/09/2016 11:14:35] C:\AdwCleaner\AdwCleaner[C3].txt - [1500 Bytes] - [18/09/2016 01:13:23] C:\AdwCleaner\AdwCleaner[C4].txt - [1703 Bytes] - [18/09/2016 01:18:28] C:\AdwCleaner\AdwCleaner[C5].txt - [1922 Bytes] - [18/09/2016 19:26:59] C:\AdwCleaner\AdwCleaner[C6].txt - [2513 Bytes] - [25/09/2016 22:06:30] C:\AdwCleaner\AdwCleaner[C7].txt - [2433 Bytes] - [25/09/2016 22:19:18] C:\AdwCleaner\AdwCleaner[C8].txt - [2804 Bytes] - [26/09/2016 01:19:33] C:\AdwCleaner\AdwCleaner[C9].txt - [1642 Bytes] - [29/09/2016 14:41:14] C:\AdwCleaner\AdwCleaner[S0].txt - [1190 Bytes] - [03/09/2016 10:25:00] C:\AdwCleaner\AdwCleaner[S10].txt - [2232 Bytes] - [20/09/2016 10:27:36] C:\AdwCleaner\AdwCleaner[S11].txt - [2462 Bytes] - [22/09/2016 15:04:19] C:\AdwCleaner\AdwCleaner[S12].txt - [2536 Bytes] - [22/09/2016 15:44:43] C:\AdwCleaner\AdwCleaner[S13].txt - [2613 Bytes] - [25/09/2016 22:06:10] C:\AdwCleaner\AdwCleaner[S14].txt - [2601 Bytes] - [25/09/2016 22:10:41] C:\AdwCleaner\AdwCleaner[S15].txt - [2904 Bytes] - [25/09/2016 22:23:12] C:\AdwCleaner\AdwCleaner[S16].txt - [2895 Bytes] - [26/09/2016 01:23:50] C:\AdwCleaner\AdwCleaner[S17].txt - [2969 Bytes] - [26/09/2016 08:18:11] C:\AdwCleaner\AdwCleaner[S18].txt - [3043 Bytes] - [26/09/2016 08:40:07] C:\AdwCleaner\AdwCleaner[S19].txt - [3117 Bytes] - [26/09/2016 14:57:54] C:\AdwCleaner\AdwCleaner[S1].txt - [1287 Bytes] - [03/09/2016 11:25:12] C:\AdwCleaner\AdwCleaner[S20].txt - [3191 Bytes] - [26/09/2016 16:00:37] C:\AdwCleaner\AdwCleaner[S21].txt - [3265 Bytes] - [26/09/2016 16:09:22] C:\AdwCleaner\AdwCleaner[S22].txt - [3339 Bytes] - [26/09/2016 22:59:09] C:\AdwCleaner\AdwCleaner[S23].txt - [3413 Bytes] - [26/09/2016 23:21:07] C:\AdwCleaner\AdwCleaner[S24].txt - [3643 Bytes] - [27/09/2016 01:15:55] C:\AdwCleaner\AdwCleaner[S25].txt - [3561 Bytes] - [27/09/2016 11:07:19] C:\AdwCleaner\AdwCleaner[S26].txt - [3791 Bytes] - [28/09/2016 03:44:46] C:\AdwCleaner\AdwCleaner[S27].txt - [3865 Bytes] - [28/09/2016 08:35:14] C:\AdwCleaner\AdwCleaner[S28].txt - [3783 Bytes] - [28/09/2016 08:40:39] C:\AdwCleaner\AdwCleaner[S29].txt - [4013 Bytes] - [29/09/2016 14:37:45] C:\AdwCleaner\AdwCleaner[S2].txt - [2127 Bytes] - [17/09/2016 11:13:43] C:\AdwCleaner\AdwCleaner[S3].txt - [1656 Bytes] - [18/09/2016 01:11:54] C:\AdwCleaner\AdwCleaner[S4].txt - [1802 Bytes] - [18/09/2016 01:18:08] C:\AdwCleaner\AdwCleaner[S5].txt - [1792 Bytes] - [18/09/2016 01:22:13] C:\AdwCleaner\AdwCleaner[S6].txt - [2021 Bytes] - [18/09/2016 19:26:36] C:\AdwCleaner\AdwCleaner[S7].txt - [2011 Bytes] - [18/09/2016 20:48:28] C:\AdwCleaner\AdwCleaner[S8].txt - [2240 Bytes] - [19/09/2016 04:16:37] C:\AdwCleaner\AdwCleaner[S9].txt - [2157 Bytes] - [19/09/2016 22:06:05]

########## EOF - C:\AdwCleaner\AdwCleaner[C9].txt - [3925 Bytes] ##########

is this what you wanted

Hello,

Yes. It should be better now, do you confirm ?

Better?  what do you mean no more threats?