AdwCleaner download/installation identified as threat by Norton 360

Hello,

"bab6.tmp" is not affiliated with AdwCleaner... Can you give a screenshot about the detection message ?

Thank you.

Happy to but cannot seem to either paste or attach a file - the link options have defeated me - how do you want to receive the screenshot?

Please host the picture on https://up2sha.re/ and share the generated link.

Regards,

I used the current version of AdwCleaner today without issue.  I run 3 layers of PAID active Anti-Virus protection:  Emsisoft Anti-Virus, Malwarebytes Pro, and Hitman Pro. 

In response to the false positive claim of AdwCleaner being a threat, I did a scan on the AdwCleaner.exe with all three AV programs.  AdwCleaner came back CLEAN.  Also, I have used it for years...and AdwCleaner catches the nasty stuff that all others miss. 

AdwCleaner is one of the very best malware removers.  It is a favorite tool of the AV experts at the Malwarebytes forum, recommended for the rare times when Malwarebytes fails. 

As requested, here is the screen shot.  Right hand panel links the file to AdCleaner

https://up2sha.re/file?f=H1zGuidxvVMQ

Thanks for your comments prston - I am keen to use AdWare and am assuming this is a false positive but as I cannot get it past Norton I need to report that this is the case and hope the situation can be resolved with Norton so I can benefit from using it.

Hello,

JF1 : thanks ! We're in touch with Norton to fix the issue.

I keep you informed about the progress.

Sorry for the inconvenience..

Hello,

It should be fixed :

Upon further analysis and investigation we have verified your submission and, as such, the detection(s) for the following file(s) will be removed from our products:

	5E5AF17D82EC74646B33587B54F94D4A - adwcleaner_5.019.exe


The updated detection(s) will be distributed in the next set of virus definitions, available via LiveUpdate or from our website at http://securityresponse.symantec.com/avcenter/defs.download.html

Please note that whitelisting can take up to 24 hours to take effect.

If it's still not the case please let us know.

Regards,

Brilliant. Can confirm Norton released adware from quarantine and icon appeared on my desktop this morning. Many thanks.