Specific file selected as threat was: "bab6.tmp" containing threat "suspicious.cloud.7.EP"

Norton prevented me from installing.

 

Re: AdwCleaner download/installation identified as threat by Norton 360

Hello,

"bab6.tmp" is not affiliated with AdwCleaner... Can you give a screenshot about the detection message ?

Thank you.

Re: AdwCleaner download/installation identified as threat by Norton 360

Happy to but cannot seem to either paste or attach a file - the link options have defeated me - how do you want to receive the screenshot?

 

Re: AdwCleaner download/installation identified as threat by Norton 360

Please host the picture on https://up2sha.re/ and share the generated link.

Regards,

Re: AdwCleaner is NOT a THREAT -- IT REMOVES THREATS.

I used the current version of AdwCleaner today without issue.  I run 3 layers of PAID active Anti-Virus protection:  Emsisoft Anti-Virus, Malwarebytes Pro, and Hitman Pro. 

In response to the false positive claim of AdwCleaner being a threat, I did a scan on the AdwCleaner.exe with all three AV programs.  AdwCleaner came back CLEAN.  Also, I have used it for years...and AdwCleaner catches the nasty stuff that all others miss. 

AdwCleaner is one of the very best malware removers.  It is a favorite tool of the AV experts at the Malwarebytes forum, recommended for the rare times when Malwarebytes fails. 

Re: AdwCleaner download/installation identified as threat by Norton 360

As requested, here is the screen shot.  Right hand panel links the file to AdCleaner

 

https://up2sha.re/file?f=H1zGuidxvVMQ

Re: AdwCleaner download/installation identified as threat by Norton 360

Thanks for your comments prston - I am keen to use AdWare and am assuming this is a false positive but as I cannot get it past Norton I need to report that this is the case and hope the situation can be resolved with Norton so I can benefit from using it.

Re: AdwCleaner download/installation identified as threat by Norton 360

Hello,

JF1 : thanks ! We're in touch with Norton to fix the issue.

I keep you informed about the progress.

Sorry for the inconvenience..

Re: AdwCleaner download/installation identified as threat by Norton 360

Hello,

It should be fixed :

Upon further analysis and investigation we have verified your submission and, as such, the detection(s) for the following file(s) will be removed from our products:

	5E5AF17D82EC74646B33587B54F94D4A - adwcleaner_5.019.exe


The updated detection(s) will be distributed in the next set of virus definitions, available via LiveUpdate or from our website at http://securityresponse.symantec.com/avcenter/defs.download.html

Please note that whitelisting can take up to 24 hours to take effect.

If it's still not the case please let us know.

Regards,

Re: AdwCleaner download/installation identified as threat by Norton 360

Brilliant. Can confirm Norton released adware from quarantine and icon appeared on my desktop this morning. Many thanks.