Search

Hello. 

thanks for all the support and sorry for the late reply, i didnt think you would reply this fast,

i have tried all of the above and tried updating my video card through the nvidia geforce experience and it did nothing, tried alot of solutions and nothing solved it

so i tried updating my video driver through the device manager and that actually solved the problem

and even though it c...

So I recently scanned adwcleaner and I received 3 threats. After pressing delete and rebooting my PC, the threats remained. No other program detects these threats.

Here is the log file: https://up2sha.re/file?f=cGgENTZmRphx

Thank you for your patience and help :)

2016-08-24 16:48:30 :     <INFO>    [main] - Saving current options to the configuration file 2016-08-24 16:48:31 :     <INFO>    [main.gui] - Scan requested 2016-08-24 16:48:31 :     <INFO>    [scan] - Running from: C:\AdwCleaner 2016-08-24 16:48:31 :     <INFO>    [scan] - Progress: 0% 2016-08-24 16:48:31 :     <INFO>    [database] - Checking for database updates 2016-08-24 16:48:31 :     <...

Here you go:

https://up2sha.re/file?f=cGgENTZmRphx

By the way, I scanned numerous programs including Malwarebytes, HitmanPro, Windows Defender, Junkware Remover, and Adwcleaner. Adwcleaner was the only one who recognized it.I also scanned mutiple times and it doesn't seem to want to go away.

Thank you for your help :)

Bonjour,

• Téléchargez FRST depuis ce lien.
• Cliquez-droit sur FRST.exe > Exécuter en tant qu'administrateur
• Cliquez sur le bouton Scan.
• Deux rapports sont alors générés : "FRST.txt" et "Additions.txt". Hébergez-les sur https://up2sha.re et copiez/collez les liens générés dans votre prochaine réponse.

La fenêtre intempestive ne s'ouvre "que" dans Google Chrome ?

Merci,

So I recently scanned adwcleaner and I received 3 threats. After pressing delete and rebooting my PC, the threats remained. No other program detects these threats. What can I do? (How do I post my logs?)

Hello,

Yes, you can clean them. Please refer to https://home.mcafee.com/virusinfo/virusprofile.aspx?key=8165547#none for instance.

Best regards,

Hello,

@Rem1: Have you disabled any other security software running during the cleaning process ?

Ok. Le problème vient d'une trace d'une ancienne version du logiciel qu'il faut supprimer. CCleaner devrait faire le travail.

1. Téléchargez la dernière version de CCleaner et installez-la,
2. Exécutez Ccleaner (icône sur votre bureau)
3. Dans l'onglet Options > Avancé, décochez la case Effacer uniquement les fichiers temporaires de Windows datant de plus de 24 heures.
4. Dans l'onglet Options > Survei...

Hi there,

As stated in the title, I myself do have problems when attempting the cleaning stage. But instead of getting this blue screen, mine just simply didn't respond. 

Im using Windows 10 64-bit as well.

Here is my debug link: https://up2sha.re/file?f=20CJVUCUnall

Thank you for reading this and making this wonderful tool free, alot of us appreciate it :)