Hi, im sorry for my bad english, i have a problem, the virus or troyan, i dont know, "coin-hive", i already use adwcleaner, malwarebytes, and rkill, but it still in some pages, malwarebytes detects it in some pages, (i already clean the browser etc). If you can help me, i would appreciate it. Ty
We used Malwarebytes 3 several times throughout the nearly a week and had no difficulties whatsoever running the program or having it clean. If you want the logs I have them and can send them to you.
Hello,
Those issues will be fixed with the upcoming 7.1 release.
In the meantime, please try to use Malwarebytes by following this link: https://toolslib.net/downloads/viewdownload/309-malwarebytes/
Let me know how it goes.
Regards.
Hello,
Those issues will be fixed with the upcoming 7.1 release.
In the meantime, please try to use Malwarebytes by following this link: https://toolslib.net/downloads/viewdownload/309-malwarebytes/
Regards.
No response in TWO days!
It sure would be nice if this could finally be fixed. It appears these problems with AdwCleaner and PUP.Optional.Legacy and PUP.Optional.AdvancedSystemCare listings have been going on since the release of v. 7 months ago. The reply always seems to be . "Thanks for the details. We'll look into it". or "it will be fixed with the next update"
I for one have been helping...
Bonjour,
Même problème depuis deux jours avec la version 7.0.3.1(windows 10)
Message de Windows en début d'analyse après la mise à jour "un problème a fait que le programme a cessé de fonctionner..."
J'ai désinstallé et réinstallé plusieurs fois le logiciel sans succès. Pas de blocage par BitDefender.
Cordialement
This is the only log available that says clean. This was done when he removed ALL check marks from all items found. Otherwise, when he removed check marks only from the registiry section the program did not go through with clean it just shut down. .
Hello,
This time he hit clean and the program closed, the computer shut down but when it rebooted it had not cleaned anything.
notnats, 2017-1...
Hello,
This time he hit clean and the program closed, the computer shut down but when it rebooted it had not cleaned anything.
notnats, 2017-10-02 03:31:16 (UTC)
Can you please share the cleaning logfile?
Thanks.
Update:
As per this thread; https://toolslib.net/forum/viewthread/13432-adwcleaner-7031-has-stopped-woring/
I had my friend try this suggestion;
Try to uncheck every registry element detected before pushing the Clean button. Then, it should work as expected.
It did not work. He tried in both normal mode, and received the message that "AdwCleaner stopped working" as soon as he hit clean. S...
I am helping a friend clean a grossly infected computer. Windows 10. Uses McAfee AV.
He ran Malwarebytes 3 without difficulty and it cleaned with no problem at all. I do have the log if needed but cannot find a way to attach the text file
He then attempted to use AdwCleaner v. 7.0.3.1 but it would not complete cleaning and received a box with notification that a problem had stopped the clean....
