Re: False Positive - Interstat Softwares

Hello,

Infortunately, we don't have any other efficient solution at a short-term than renaming your the folder/key..

Sorry,

Re: i was locked out of my windows 10 pc

Hello,

Unfortunately, I'm quite pessimistic..

 

  1. What exact error message are you receiving while you try to log-in?
  2. Are you logging-in using Microsoft User account or Local User account?

Did you already reboot your computer ?

Regards,

Re: How to ignore specific programs from Adwcleaner scan

I'm aware that I can "uncheck" specific items.  Unfortunately, I have no way to know if I have correctly identified all required items - specially in the area of the registry, where the items may not be easy to identify - and I have no way to mark these choices (that I'm aware of) as "permanent" so that I don't have to go through the same procedure each time I perform a scan.

Re: SmartShopping not cleaned :(

Hello,

Now, it's ok! I solved my pb, perhaps thank to AdvCleaner.

* First with AdvCleaner... no (visible) effect. I run it twice and the second time it told me everything was ok... except I always had my virus.

+ Then, I learnt about Chrome Cleanup tool. I run it! Same pb... it told me that it didn't see any threat! And, after that, my Chrome has been blocked... Impossible to run il!

 

I d...