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from ****, (28 august 2015)

Hey, any possibility you could whitelist Zoho Assist Remote support software. agent.exe is the file name - thanks.

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from TJ888, (24 april 2015)

Minilyric is still not whitelisted, it is getting detected with the latest version.
It is a legit program- http://www.crintsoft.com/

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from TJ888, (12 april 2015)

AdwCleaner is detecting 'Minilyric' which is a 100% legitimate software to play lyrics over almost any media player.
http://www.crintsoft.com/
Google it, trust me it is a safe and it would be great to be whitelisted.

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from MijSnave, (14 march 2015)

AdwCleaner works really well. Thank you! It would be great if you could add SimpleHelp 4.2 Remote Access service to the whitelist. I get disconnected from the remote computer during the cleaning process. This is remote support software similar to TeamViewer and others. Thank you!

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on AdwCleaner's page

from tgeri, (09 march 2015)

Dear Xplode!

I LOVE AdwCleaner it helps me a lot! I love that it first kills almost all processes in order to do a good job after. In older versions it terminated the TeamViewer applications process too but I noticed that now it trusts TV so it leavs it alone. This is great! As I understand there is a "whitelist" for apps that won't be terminated before a clean? If so I would like to propose a new addition to this list: Ammyy. Ammyy is just like TV: a legit remote admin app. It has a free version also I think a lot of people use it. Sometimes I user it instead of TV but now I can't run Adw through it because then I "close my self out" of the computer: without "local" user interaction I won't be able to get back in the computer after I click ADW Clean. Their website: http://www.ammyy.com/en/
What do you think? Thanks for your answer in advance and KEEP UP THE GOOD WORK! Thank you in the name of all the users of ADW!

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from mavengroup, (19 february 2015)

Anyone having issues with the latest version removing ScreenConnect Remote Access Software? (https://www.screenconnect.com/). Is there any way to whitelist this or can we add an permanent exclusion?
Use this program all the time with success, but now running into this issue.

Also, anyway to help support development? Donation?

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from cocochepeau, (14 february 2015)

@anonsubmitter Hotspot Shield seems to be whitelisted since several days now. Can you confirm it?

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from anonsubmitter, (14 february 2015)

@Me1: I haven't used YTD Video Downloader in years, so I can't say anything about that. If I remember correctly Hotspot Shield had at least one banner that appeared when the user had the software running and disappeared when the user closed the software. What I meant is that it could be the bundleware / adware part of the installers and the banner ad in Hotspot Shield that is triggering the heuristic in AdwCleaner. I agree with you though, these softwares should be whitelisted.

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on AdwCleaner's page

from TJ888, (13 december 2014)

Adwcleaner is now picking up registry key entries (not folders or files) of Internet Download Manager. A legitimate downloading software that did not use to be picked up in previous versions of Adwcleaner. Please white-list Internet Download Manager.

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from jviggiano, (09 december 2014)

Please add LogMeIn Rescue to the whitelist. The last few releases are kicking us out of our customer's computers before we can hit ok to do the cleaning.