Re: simple Help

Greetings,

First of all, sorry for the inconvenience.

We're working on adding Simple Help processes. I'll keep you informed.

Regards,

Re: Folder deleted by mistake

thank you best, I will give it a try as the computer is at my customers office it'll take me till about 14:00 regards ernst

 

Re: Folder deleted by mistake

Hello,

can you please try instructions given on the following link in order to take back ownership of these two folders ?

=> https://technet.microsoft.com/en-us/library/cc753659(v=ws.11).aspx

Regards.

Re: Folder deleted by mistake

hello cocochepeau, any idea yet how to get back or get rid of the unknown owner in these folders and files? 

kind regards from the tyrol ernst  

Re: Infected LNK, False positive ?

@HiSpeed :

Ne sois pas trop gourmand, trop pressé : Je ne pense pas que le logiciel te coûte trop cher, alors reste modéré dans tes exigences.

Pour ma part, je suis très content du service offert, les petites imperfections se corrigent "dans le temps"....  :-)

 


Bernard_78, 2016-10-20 18:31:20 (UTC)

Mais je ne suis ni pressé, ni exigeant, je relève seulement une contradiction pour laquel...

Re: Infected LNK, False positive ?

Bonjour.

Pour ceux qui n'auraient pas suivis tous les posts, la réponse a été donnée par fr33tux (administrateur) il y a déjà un bon bout de temps.

En bref:

"Je m'occupe de corriger ce faux-positif rapidement, d'ici là vous pouvez ignorer cette détection sans inquiétude."

Cordialement et, Merci à fr33tux.


Passant, 2016-10-20 05:43:55 (UTC)

Les expressions "bon bout de temps" et "rapide...

simple Help

I have bought simple help remote software .If I try to run ADWcleaner remotely it will kill the software.

How can I tell ADWcleaner not to kill the remote support program?

 

thanks

robert

Re: Folder deleted by mistake

Yes, the two folders are in place but many of the files and folders have an unknown ownership wich cannot be altered - it leads to 'access denied'

 

Re: Folder deleted by mistake

Hello,

Thank you for the logfiles.

Can you confirm that these two folders are still in place:

  • C:\orlando
  • C:\Users\Rundschau\AppData\Roaming\orlando

Regards.

Re: Folder deleted by mistake

Here the content of the AdwCleaner-Directory:

 Volume in Laufwerk C: hat keine Bezeichnung.  Volumeseriennummer: 267B-6D25

 Verzeichnis von C:\AdwCleaner

19.10.2016  13:25    <DIR>          . 19.10.2016  13:25    <DIR>          .. 18.10.2016  19:55         1.102.848 adwcleaner.db 18.10.2016  20:00             4.590 AdwCleaner[C0].txt 18.10.2016  19:55             4.453 AdwCleaner[S0].txt 19....